Delivery Leader - Technology Delivery Management

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Bengaluru; Hybrid; INR 4,000,000 - 7,000,000; Full time

Job summary

Genpact invites applications for a Technology Delivery Leader in Bengaluru, India. The role drives end-to-end program delivery, consulting, strategy, and business development for AI and digital initiatives.

You will build frameworks, plan resources, and collaborate with business and engineering teams to deliver complex projects at scale. The position requires mastery of agile methodologies, SAFe, change management, stakeholder leadership, and strong communication.

Qualifications

• Experience with Agile methodologies and large-scale delivery programs.
• Strong stakeholder management skills across business and technology.

Responsibilities

• Handle large software programs end to end, consulting, strategy, project execution, and business development
• Build process frameworks for the organizations
• Project Scoping, Estimation, Resource Planning, Scheduling & Quality Planning
• Work closely with business development, customers' business and engineering teams & internal engineering teams
• Gathering Requirements & Analysis
• Thought Leadership
• Experience in Delivery and operations in Banking and Capital Markets
• Excellent communication skills
• Hands-on experience in managing client deliveries including client interaction, finalizing of SOWs and managing large size teams
• A mix of advanced technology and strategic business acumen-both broad and deep technology and industry knowledge
• Resourceful, confident under pressure, and has demonstrated skill in both expectation and crisis management
• Understanding and experience in leading digital transformation for large size banks
• Experience in planning and execution of large size, complex projects in BCM vertical
• Excellent problem-solving skills, ability to provide solutions
• Team management and stakeholder management experience
• Should have experience in managing/delivering using digital technologies
• Experience working in Agile projects
• Coordinate & communicate with business, operations, and Support teams.
• Innovative thinker who is positive, proactive, and readily embraces change
• Ability to handle clients professionally during all interfaces.

Skills

Agile Methodology

Change Management

Client Relations

Collaboration Tools

Commercial Excellence

Commercial Modeling

Design Thinking

Executive Presence

Inclusion

People Leadership

Personal Effectiveness

Project Management

Risk Management

Scaled Agile Framework (SAFe)

Storytelling

Education

Bachelors - Commerce

Bachelors - Economics

Bachelors - Finance

Masters - Business Administration

Masters - Business Analytics

Tools

AWS Certified Solutions Architect - Professional

Job description

Technology Delivery Leader

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

• Handle large software programs end to end, consulting, strategy, project execution, and business development
• Build process frameworks for the organizations
• Project Scoping, Estimation, Resource Planning, Scheduling & Quality Planning
• Work closely with business development, customers' business and engineering teams & internal engineering teams
• Gathering Requirements & Analysis
• Thought Leadership
• Experience in Delivery and operations in Banking and Capital Markets
• Excellent communication skills
• Hands-on experience in managing client deliveries including client interaction, finalizing of SOWs and managing large size teams
• A mix of advanced technology and strategic business acumen-both broad and deep technology and industry knowledge
• Resourceful, confident under pressure, and has demonstrated skill in both expectation and crisis management
• Understanding and experience in leading digital transformation for large size banks
• Experience in planning and execution of large size, complex projects in BCM vertical
• Excellent problem-solving skills, ability to provide solutions
• Team management and stakeholder management experience
• Should have experience in managing/delivering using digital technologies
• Experience working in Agile projects
• Coordinate & communicate with business, operations, and Support teams.
• Innovative thinker who is positive, proactive, and readily embraces change
• Ability to handle clients professionally during all interfaces.

Qualifications

• Bachelors - Commerce
• Bachelors - Economics
• Bachelors - Finance
• Masters - Business Administration
• Masters - Business Analytics

Certifications

• AWS Certified Solutions Architect - Professional - Amazon Web Services (AWS)

Required Skills

• Agile Methodology
• Change Management
• Client Relations
• Collaboration Tools
• Commercial Excellence
• Commercial Modeling
• Design Thinking
• Executive Presence
• Inclusion
• People Leadership
• Personal Effectiveness
• Project Management
• Risk Management
• Scaled Agile Framework (SAFe)
• Storytelling

Language

English (Required)

Language Proficiency - Proficient - C2

Additional Job Location

Additional Job Location -

Job Type

Regular

Master Skill List

Technology Delivery Management

Remote Type

Hybrid

Work Shift

Day Job (India)

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Example