Delivery Head

Mobolutions, LLC; Chennai District; On-site; INR 6,000,000 - 11,000,000; Full time

Job summary

A global solution provider is seeking a Delivery Head in Chennai to oversee end-to-end SAP BRIM delivery across implementation programs. The ideal candidate has over 15 years of SAP experience, with proven expertise in BRIM and a strong delivery leadership background. Responsibilities include managing client relationships, driving customer satisfaction, and leading a delivery team to achieve performance excellence. If you possess strong leadership skills and P&L exposure, this role offers an exciting opportunity to scale delivery operations and ensure project success.

Qualifications

• 15+ years of SAP experience with strong BRIM expertise.
• Minimum 5+ full-cycle SAP implementations.
• 5+ years in delivery leadership role.
• Experience managing global or US clients.
• 5+ years in a delivery leadership role.

Responsibilities

• Own end-to-end delivery of SAP BRIM projects.
• Ensure projects are delivered on time, within scope and budget.
• Act as executive delivery sponsor for key accounts.
• Lead and scale the SAP BRIM delivery team.
• Manage client relationships and drive customer satisfaction.

Skills

SAP BRIM expertise

Leadership capability

Client engagement

P&L exposure

Education

Bachelor's degree in IT/Engineering

Tools

SAP BRIM

SOM

CC

CI

FICA

RAR

Job description

Mobolution India Private Limited | Full time

The Delivery Head will be responsible for end-to-end ownership of SAP BRIM delivery across all implementation programs at Mobolution. This role will drive project execution excellence, customer satisfaction, delivery governance, team capability building, and revenue realization.

The ideal candidate should have strong SAP BRIM implementation experience and proven leadership in managing global delivery engagements.

Required Experience

• 15+ years of SAP experience with strong BRIM expertise.
• Minimum 5+ full-cycle SAP implementations.
• 5+ years in delivery leadership role.
• Experience managing global/US clients.
• Strong commercial and P&L exposure.

Key Responsibilities

1. Delivery Ownership & Governance
   • Own end-to-end delivery of SAP BRIM projects (SOM, CC, CI, FICA, RAR).
   • Ensure projects are delivered on time, within scope and budget.
   • Establish delivery governance, review mechanisms, and reporting cadence.
   • Drive risk mitigation and escalation management.
2. Client Engagement & Stakeholder Management
   • Act as executive delivery sponsor for key accounts.
   • Manage client relationships across US and global customers.
   • Drive customer satisfaction and long-term account growth.
   • Handle escalations and ensure resolution within defined TAT.
   • Own delivery margins and revenue realization.
   • Track project profitability, resource utilization, and cost optimization.
   • Forecast revenue and capacity planning aligned with business goals.
3. Team Leadership & Capability Building
   • Lead and scale the SAP BRIM delivery team.
   • Mentor Project Managers, Leads, and Consultants.
   • Build competency framework and certification roadmap.
   • Drive performance management and succession planning.
   • Support presales in solutioning and effort estimation.
   • Review proposals, SOWs, and delivery commitments.
   • Ensure realistic planning and risk-aligned commitments.
4. Process Excellence & Quality
   • Define standard delivery methodology and templates.
   • Improve delivery maturity model and best practices.

Preferred Skills

• Strong leadership and decision-making capability.
• Ability to scale delivery from 20 to 100+ consultants.