Delivery Director - Data and Analytics 3

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Bengaluru; Hybrid; INR 3,500,000 - 7,000,000; Full time

Job summary

Genpact is seeking a Delivery Director - Data and Analytics to oversee end-to-end program management for data and analytics initiatives. You will coordinate with clients and cross-product teams while driving governance, timelines, and quality across global deployments.

The role requires strong experience in agile frameworks, data engineering, and stakeholder management, with hybrid work and global collaboration across North America, Europe, and Asia.

Qualifications

• Technical degree; MBA preferred.
• Experienced as Technical Program Manager on agile strategic programs.
• Ability to create a plan and execute multiple projects simultaneously.

Responsibilities

• End-to-end program management of Data & Analytics programs.
• Act as primary contact for stakeholders throughout implementation.
• Facilitate SAFe and agile transitions; ensure governance and timelines.

Skills

Ab Initio

Agile Methodology

Change Management

Client Relations

Collaboration Tools

Data Integration

Data Modeling

Demand Forecasting

Design Thinking

Executive Presence

Power BI

Python

Education

Bachelor's - Business Analytics

Bachelor's - Computer Science

Bachelor's - Statistics

Master's - Data Science

Tools

Rally

Informatica PowerCenter

Matillion ETL

Oracle Data Integrator

Job description

Delivery Director - Data and Analytics

Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube , X , and Facebook .

Job Description

We are seeking an experienced and dynamic Program Lead specializing in Digital Delivery. The successful candidate will play a pivotal role in overseeing end-to-end program management, governance ensuring the seamless co-ordination between client, cross product teams within our organization.

Responsibilities

• End-to-end program management - Lead and oversee the entire lifecycle of Data & Analytics Program.
• Serve as the primary point of contact for internal and external stakeholders throughout the implementation process.
• Ensure effective communication and coordination between multiple stake holder - APM (Analytics Product Manager).
• Facilitate the adoption of the SAFe framework, guiding teams through the transition to agile methodologies.
• Maintains close awareness of new and emerging technologies and their potential application for service offerings and products.
• Work with architect and lead engineers for solutions to meet functional and non-functional requirements.
• Strong knowledge of the Scrum framework (Rally) and Agile principles
• Implement robust governance processes to ensure adherence to project timelines, budgets, and quality standards. Monitor and report on program progress to relevant stakeholders.
• Proactively address any issues (Technical, Functional, Other) that may arise during the implementation phase.
• Establish and maintain strong relationships with internal and external stakeholders.
• Collaborate with finance, IT, and other departments to ensure program objectives align with business requirements.
• Stay abreast of industry trends and advancements, serving as the single point of contact to facilitate cross-functional and technological support.
• Driving Leadership Reviews, weekly review calls and report outs
• Critical issue handling, incident management
• Brings industry experience and incorporates best practices in our ways of working
• Work as a business partner to evaluate, simplify, and improve business processes. This includes providing clear plans, program deck status and leadership communication
• Managing project risks, scope changes and other non-standard events throughout the life of the project
• Experience in tracking project outcomes realization through established metrics
• Ensure lessons learned are collected and documented
• Must have flexibility to work globally and schedule meetings with stakeholders in all poles (North America, Europe, Asia).

Qualifications we seek in you!

Minimum Qualifications

• Technical degree and MBA preferred

Preferred Qualifications/ Skills

• Experienced as Technical Program Manager on agile strategic Programs
• Ability to create a plan and execute multiple projects simultaneously
• Facilitation skills - oral and written communication

Qualifications

Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science

Certifications

CompTIA Network+ - ComptiaComptia

Required Skills

Ab Initio, Ab Initio, Agile Methodology, Alteryx, Change Management, Client Relations, Collaboration Tools, Data Integration, Data Modeling, Demand Forecasting, Design Thinking, Executive Presence, High Volume Replication, Inclusion, Informatica PowerCenter, Matillion ETL, Microsoft Excel, Microsoft Power Business Intelligence (PBI), Microsoft Visual Basic for Applications, Modernizing Operations, Oracle Data Integrator (ODI), People Leadership, Personal Effectiveness, Project Management, Python (Programming Language) {+ 7 more}

Language

English

Language Proficiency

Proficient - C2

Job Type

Regular

Master Skill List

Data and Analytics Delivery Management

Remote Type

Hybrid

Work Shift

Flex Time (India)

Why join Genp