Delivery Director - Data and Analytics 3

1401 Genpact India Pvt. Ltd.; Bengaluru; Hybrid; INR 3,500,000 - 6,500,000; Full time

Job summary

Genpact is seeking a Delivery Director for Data and Analytics to lead end-to-end programs, coordinating with clients and cross-functional teams to ensure successful delivery in a fast-moving, innovation-driven environment. This role drives SAFe adoption, governance, risk management, and performance metrics while aligning with business objectives and technology strategy across global stakeholders.

Hybrid work in India with exposure to cutting-edge AI and analytics initiatives, collaboration with

Qualifications

• Experience as Technical Program Manager on agile strategic programs.
• Ability to create a plan and execute multiple projects simultaneously.
• Facilitation skills – oral and written communication.
• English language proficiency – C2.

Responsibilities

• End-to-end program management and governance for Data & Analytics programs.
• Coordinate between client, product teams, and stakeholders.
• Guide teams through SAFe adoption and Agile principles.
• Manage risks, scope changes and budgets with clear plans and reports.
• Collaborate with architects and engineers to meet requirements.

Skills

Ab Initio

Agile Methodology

Data Modeling

Python

Microsoft Excel

Power BI

Project Management

Education

Technical degree

MBA

Bachelors - Business Analytics

Bachelors - Computer Science

Bachelors - Statistics

Masters - Data Science

Tools

Informatica PowerCenter

ODI

Matillion ETL

Alteryx

Power BI

Microsoft Excel

Python

Job description

Delivery Director - Data and Analytics

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

We are seeking an experienced and dynamic Program Lead specializing in Digital Delivery. The successful candidate will play a pivotal role in overseeing end-to-end program management, governance ensuring the seamless co-ordination between client, cross product teams within our organization.

Responsibilities

End-to-end program management - Lead and oversee the entire lifecycle of Data & Analytics Program. Serve as the primary point of contact for internal and external stakeholders throughout the implementation process. Ensure effective communication and coordination between multiple stake holder – APM (Analytics Product Manager). Facilitate the adoption of the SAFe framework, guiding teams through the transition to agile methodologies. Maintains close awareness of new and emerging technologies and their potential application for service offerings and products. Work with architect and lead engineers for solutions to meet functional and non-functional requirements. Strong knowledge of the Scrum framework (Rally) and Agile principles Implement robust governance processes to ensure adherence to project timelines, budgets, and quality standards. Monitor and report on program progress to relevant stakeholders. Proactively address any issues (Technical, Functional, Other) that may arise during the implementation phase. Establish and maintain strong relationships with internal and external stakeholders. Collaborate with finance, IT, and other departments to ensure program objectives align with business requirements. Stay abreast of industry trends and advancements, serving as the single point of contact to facilitate cross-functional and technological support. Driving Leadership Reviews, weekly review calls and report outs Critical issue handling, incident management Brings industry experience and incorporates best practices in our ways of working Work as a business partner to evaluate, simplify, and improve business processes. This includes providing clear plans, program deck status and leadership communication Managing project risks, scope changes and other non-standard events throughout the life of the project Experience in tracking project outcomes realization through established metrics Ensure lessons learned are collected and documented Must have flexibility to work globally and schedule meetings with stakeholders in all poles (North America, Europe, Asia).

Qualifications

Minimum Qualifications Technical degree and MBA preferred

• Preferred Qualifications/ Skills Experienced as Technical Program Manager on agile strategic Programs
• Preferred Qualifications/ Skills Ability to create a plan and execute multiple projects simultaneously
• Preferred Qualifications/ Skills Facilitation skills – oral and written communication
• Qualifications Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science
• Certifications CompTIA Network+ - ComptiaComptia
• Required Skills Ab Initio, Ab Initio, Agile Methodology, Alteryx, Change Management, Client Relations, Collaboration Tools, Data Integration, Data Modeling, Demand Forecasting, Design Thinking, Executive Presence, High Volume Replication, Inclusion, Informatica PowerCenter, Matillion ETL, Microsoft Excel, Microsoft Power Business Intelligence (PBI), Microsoft Visual Basic for Applications, Modernizing Operations, Oracle Data Integrator (ODI), People Leadership, Personal Effectiveness, Project Management, Python (Programming Language) {+ 7 more}
• Language English Language Proficiency - Proficient - C2

Additional Job Location - Job Type Regular Master Skill List - Data and Analytics Delivery Management Remote Type - Hybrid Work Shift - Flex Time (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

We're an agentic and advanced technology solutions company that runs mission‑critical operations for the world’s leading companies, while building and deploying the agentic products and technology that power those operations.

Join us to build the career you want — and be on it because you'll be in it.