Delivery boy

Delhivery; Assam; On-site; INR 180,000 - 240,000; Full time

Job summary

Delhivery is hiring a Delivery Associate for an on-site role in Goalpara. The position involves picking up parcels from local hubs, verifying shipment details, and delivering packages to customers within assigned routes.

You will handle parcels with care, collect proof of delivery, and communicate with customers about deliveries while coordinating with the operations team to resolve delays. Safety and punctuality are essential, along with basic documentation and app usage.

Qualifications

• Customer-facing skills for queries and positive delivery experiences.
• Foundational logistics and route management knowledge.
• Experience in food & beverage or similar field service roles is a plus.
• Valid local driving license and familiarity with Goalpara routes.
• Ability to use smartphones and delivery apps for navigation and scanning.
• Must be reliable, punctual and safety-conscious.
• Basic reading/writing in English and local language.
• Teamwork and sound judgment in handling parcels.

Responsibilities

• Pickup parcels from local hubs and verify details.
• Deliver packages to customers on assigned routes.
• Communicate with customers about deliveries and delays.
• Coordinate with operations for any issues.
• Follow safety regulations and document deliveries.
• Use handheld devices for status updates and proof of delivery.

Skills

Customer-facing

Logistics planning

Delivery operations

Driving license

Smartphone apps

Safety awareness

English/local language

Punctuality

Job description

Company Description Delhivery is India’s largest fully integrated logistics services provider, offering end-to-end solutions across express parcel, freight, supply chain, and technology-enabled logistics. With a nationwide network covering over 18,850 pin codes and 99.5% of India’s population, it supports both local and international deliveries to more than 220 countries. The company serves over 48,000 businesses, has shipped billions of parcels and millions of tonnes of freight, and manages extensive logistics infrastructure across the country. Delhivery’s services are powered by advanced technology platforms, including AI-driven tools for tracking, optimization, and billing, enabling efficient, reliable, and transparent delivery experiences for customers and partners.
Role Description This is a full-time, on-site Delivery Associate role based in Goalpara. The Delivery Associate is responsible for picking up parcels from local hubs, verifying shipment details, and delivering packages to customers within assigned routes while maintaining timely and accurate service. Daily tasks include handling parcels with care, collecting proof of delivery, communicating with customers regarding deliveries, and coordinating with the operations team on any issues or delays. The role involves following safety and traffic regulations, maintaining basic documentation, and using mobile applications or handheld devices for navigation, scanning, and status updates. The Delivery Associate is expected to provide courteous customer interaction and support Delhivery’s standards for reliability and professionalism.
Qualifications

• Customer-facing skills, including Customer Service and basic Training to handle queries and ensure a positive delivery experience.
• Foundational Logistics Management and Transportation skills to manage routes, follow delivery schedules, and handle parcels efficiently.
• Experience in Food & Beverage or similar field service roles can be beneficial for managing time-sensitive deliveries and working in dynamic environments.
• Valid driving license (as per local regulations) and familiarity with local routes in and around Goalpara.
• Ability to use smartphones and delivery apps for navigation, scanning, and status updates.
• Physical ability to lift and transport parcels within reasonable weight limits, and to work in various weather conditions.
• Basic reading and writing skills in English and/or local language, with the ability to follow instructions and safety guidelines.
• Reliability, punctuality, and a strong focus on safety, integrity, and teamwork.