Debt recovery associate

V CATCH; Bengaluru; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

Join a dynamic and leading BPO company as a Debt Recovery Associate in Bengaluru! This full-time role is perfect for freshers eager to kickstart their careers. You will engage with customers to recover outstanding debts, negotiate payment plans, and maintain accurate records. With a focus on Six-Sigma standards, you'll thrive in a fast-paced environment while honing your communication and negotiation skills. This is an exciting opportunity to make a tangible impact in a supportive team setting, where your positive attitude and willingness to learn will be valued. Step into a rewarding career path with V CATCH and grow with us!

Qualifications

• Fresher candidates with less than 1 year of experience in debt recovery are welcome.
• Strong negotiation, communication, and problem-solving skills are essential.

Responsibilities

• Contact individuals or businesses to recover outstanding debts.
• Negotiate payment plans and maintain accurate records of recovery activities.

Skills

Hindi fluency

Verbal communication

Written communication

Negotiation skills

Persuasion abilities

Problem-solving

Attention to detail

MS Office proficiency

Integrity in handling confidential information

Positive attitude

Education

Less than 1 year experience in debt recovery or related field

Tools

MS Office

Job description

VCATCH is a leading BPO company that follows Six-Sigma standards and has a core management team with decades of experience in the industry. We provide cost-effective call center services in Bangalore and have expanded our expertise to various industries such as Ed-tech, E-commerce, FMCG, Aggregators, and Real-estate builders.

Job Overview

VCATCH is seeking a Debt Recovery Associate to join our team in Bangalore, Karnataka, India. As a Debt Recovery Associate, you will be responsible for assisting in the recovery of outstanding debts from customers. This is a full-time position suitable for candidates with less than 1 year of experience.

Qualifications and Skills

• Hindi fluency is required
• Fresher with less than 1 year of experience in debt recovery or a related field
• Excellent verbal and written communication skills
• Strong negotiation and persuasion abilities
• Ability to work in a fast-paced and target-oriented environment
• Good problem-solving and decision-making skills
• Attention to detail and accuracy in record-keeping
• Proficient in using MS Office applications
• Ability to handle confidential information with integrity
• Positive attitude and willingness to learn

Roles and Responsibilities

• Contact individuals or businesses to recover outstanding debts
• Negotiate payment plans and settlements with debtors
• Handle incoming and outgoing calls related to debt recovery
• Maintain accurate and up-to-date records of debt recovery activities
• Follow up with debtors on payment commitments
• Prepare reports on debt recovery progress
• Collaborate with team members to achieve debt recovery targets
• Adhere to company policies and procedures