Deal Desk Analyst

DealHub Ltd; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Brivo is seeking a Deal Desk Analyst based in Bangalore to manage quote-to-order data, master Zoho CRM, Salesforce and EE Admin, and support global sales teams. You will ensure data integrity, assist sales reps, and collaborate with finance, marketing and customer success.

The role emphasizes data-driven analytics, KPI reporting, and process improvements across sales operations, with a focus on US time zones and cross-geo coordination.

Qualifications

• 2–4 years in sales support, data entry or deal desk roles preferred.
• Experience with CRM systems (Zoho CRM, Salesforce) is a plus.
• Strong data management, accuracy and attention to detail required.
• Excellent communication across teams and regions essential.
• Ability to work within a U.S. time zone.

Responsibilities

• Data Entry and System Management (70%): Input and manage sales data in Zoho CRM, Salesforce and EE Admin; track deal flow; process orders timely.
• Sales Team Support (20%): Serve as primary contact for 6–9 sales reps; assist with data queries and internal processes; provide tool access guidance.
• System Mastery and Improvement (10%): Become expert in Zoho CRM, Salesforce and EE Admin; continuously improve processes.

Skills

Zoho CRM & Salesforce

Data entry & data integrity

CRM support & deal desk

Attention to detail

Cross-team communication

US time-zone alignment

Education

Bachelor's degree preferred

Tools

Zoho CRM

Salesforce

Job description

Department: Sales

Location: Bangalore

Description

The Deal Desk Analyst will play a key role in managing the quote to order reconciliation and data processing for our global sales teams and providing essential sales support. You will be responsible for mastering our internal systems, Zoho CRM, Salesforce and Brivo’s proprietary platform (EE Admin), and assisting sales reps worldwide with their operational needs. You will also work to provide key KPI’s, data and analytics and be responsible to define key sales and business operations processes. This position offers a fantastic opportunity to work U.S. time zones while based in Bangalore, interacting regularly with teams across the globe. Roughly 70% of your responsibilities will involve ensuring accurate data entry and management, while 20% will focus on helping sales leaders with questions, processes, and finding internal resources, and 10% of your responsibilities insuring systematic discipline and consistency in our solutions.

Key Responsibilities

• Data Entry and System Management (70%):
  
  
  
  • Accurately input and manage sales data in Zoho CRM, Salesforce and EE Admin systems.
  
  
  • Track deal flow, contracts, and sales activity while ensuring high data integrity.
  
  
  • Process orders and sales information in a timely and organized manner.
  
  
  
  


• Sales Team Support (20%):
  
  
  
  • Serve as the primary point of contact for 6-9 assigned sales reps, assisting them with data-related questions and internal processes.
  
  
  • Provide support by helping sales reps access the right tools, content, and contacts for their deals.
  
  
  • Collaborate with various departments like finance, marketing, and customer success to resolve sales issues or challenges.
  
  
  
  


• System Mastery and Improvement (10%):
  
  
  
  • Become an expert in the use of Zoho CRM, Salesforce and EE Admin to optimize sales operations.
  
  
  • Continuously work on improving the process and system efficiency to better support the sales organization.
  
  
  
  

Skills, Knowledge & Expertise

• Experience:
  
  
  
  • 2-4 years of experience in sales support, data entry, or deal desk roles is preferred. Recent graduates with strong organizational skills are encouraged to apply.
  
  
  
  


• Skills:
  
  
  
  • Proficiency with CRM systems (Zoho CRM, Salesforce experience is a plus).
  
  
  • Having sales operations experience is a huge plus.
  
  
  • Strong attention to detail, excellent data management, and organizational abilities.
  
  
  • Effective communication skills for coordinating across teams and regions.
  
  
  • Ability to manage time efficiently and work within a U.S. time zone.
  
  
  
  

About BrivoBrivo and Eagle Eye Networks have come together to create a category-defining, cloud-first platform at the intersection of AI and the physical world. Our mission is simple and ambitious: to make physical spaces safer, smarter, and more autonomous—from single-site businesses to global enterprises.

As the unified global leaders in cloud-based access control and video surveillance, we provide a comprehensive digital foundation for the built environment. By combining Brivo’s pioneering building access platform with Eagle Eye’s AI-powered video management system (VMS), we have created a system of intelligence that protects over 600 million square feet across 90+ countries. Every door, camera, and credential in our ecosystem acts as a real-time sensor, leveraging AI to prevent incidents, improve operations, and enable entirely new workflows across sectors, including commercial real estate, retail, healthcare, education, and critical infrastructure.

With a global footprint spanning headquarters in Bethesda, Maryland, and Austin, Texas, and international offices in Amsterdam, London, Bangalore, and Tokyo, we are leveraging our open APIs and cyber-secure cloud infrastructure to reshape the future of physical security. Join us as we build the world’s most robust platform for video intelligence and smart space automation. Learn more at www.brivo.com.

Brivo is an equal employment opportunity employer and values diversity. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. If you require reasonable accommodations during the application or interview process, please inform us.