Data Support Engineer, YouTube

Google; Bengaluru; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

Google in Bengaluru seeks a software engineer with 4+ years of hands-on experience in coding, debugging, and system design. You will troubleshoot complex customer issues, triage hardware, software, and operational problems, and advocate for customers’ needs while driving high-quality resolutions.

You will work with Web Tech, Data/Big Data, and infrastructure tools, including Kubernetes, cloud platforms, and data governance practices, contributing to scalable, reliable systems and cross-team

Qualifications

• Bachelor’s degree in STEM or equivalent practical experience.
• 4 years of experience reading code in a general purpose coding language or in system design.
• 4 years of experience troubleshooting and advocating for customers’ needs, and triaging technical issues.
• 4 years of experience with 2 or more of the following: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP.

Skills

Code reading

Troubleshooting

Customer advocacy

Web technologies

Data/Big Data

Systems Admin

Machine Learning

Networking

Kubernetes

Oracle

SAP

Education

Bachelor’s degree in STEM or equivalent

Master’s degree

Tools

Kubernetes

Oracle

SAP

Hadoop

Spark

Job description

Minimum qualifications:

• Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
• 4 years of experience reading code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) or in system design.
• 4 years of experience troubleshooting and advocating for customers’ needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
• 4 years of experience with 2 or more of the following: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP.

Preferred qualifications:

• Master’s degree or equivalent practical experience.
• Experience with big data technologies (e.g., Hadoop, Spark).
• Experience with unit testing, agile project development, and bug and change management systems.
• Experience with cloud-based data platforms and with workflow orchestration tools.
• Experience working with systems for collaborative code reviews, version control, continuous integration, and automated testing and support engineering.
• Experience with data governance and data quality best practices, with excellent communication and collaboration skills.