Data Protection & Cyber Recovery Resident Engineer - Riyadh, KSA

DeepSource Technologies; New Delhi; On-site; INR 5,081,000 - 10,163,000; Full time

Job summary

DeepSource Technologies is seeking a Resident Engineer with hands-on Dell data protection experience to support a banking-sector client in Saudi Arabia. You will deploy, configure, and troubleshoot NetWorker, PPDM, and Cyber Recovery while ensuring protection and recovery objectives.

The role requires coordinating with the client’s IT and security teams, maintaining documentation, and producing service reports.

Qualifications

• Hands-on experience in Dell data protection and cyber recovery solutions.
• Strong troubleshooting and incident-resolution skills.
• Experience supporting enterprise customers in production environments.

Responsibilities

• Deploy, configure, administer, and troubleshoot Dell NetWorker backup and recovery solutions.
• Manage PPDM for enterprise data protection and backup operations.
• Implement, maintain, and support PowerProtect Cyber Recovery solutions.
• Monitor backup jobs, investigate failures, and ensure successful backup and recovery operations.
• Perform data recovery, restore testing, and troubleshooting to support business continuity.
• Coordinate with the customer’s IT, infrastructure, and security teams.
• Maintain technical documentation and provide regular service reports.

Skills

Dell data protection

Troubleshooting

Customer support

On-site work

Enterprise backup

Tools

Dell NetWorker

PowerProtect Data Manager (PPDM)

PowerProtect Cyber Recovery

Job description

We are looking for a Resident Engineer with hands‑on experience in Dell Technologies data protection and cyber recovery solutions to support a banking-sector . The ideal candidate should have practical experience with Dell NetWorker, PowerProtect Data Manager (PPDM), and PowerProtect Cyber Recovery solutions.

Key Responsibilities

• Deploy, configure, administer, and troubleshoot Dell NetWorker backup and recovery solutions.
• Manage and support PowerProtect Data Manager (PPDM) for enterprise data protection and backup operations.
• Implement, maintain, and support PowerProtect Cyber Recovery solutions.
• Monitor backup jobs, investigate failures, and ensure successful backup and recovery operations.
• Perform data recovery, restore testing, and troubleshooting to support business continuity.
• Support data protection infrastructure and resolve technical incidents in line with customer requirements.
• Maintain technical documentation and provide regular service reports.
• Coordinate with the customer’s IT, infrastructure, and security teams.
• Follow banking-sector security policies, access controls, and operational procedures.
• Hands-on experience with Dell NetWorker, PPDM, and Cyber Recovery solutions.
• Practical experience in enterprise backup, data protection, restoration, and disaster recovery.
• Strong troubleshooting and incident-resolution skills.
• Experience supporting enterprise customers in production environments.
• Ability to work on-site at the customer’s premises in Saudi Arabia.
• Experience in the banking or financial services sector is an advantage.

Preferred Qualifications

• Dell Technologies certifications related to data protection and cyber recovery.
• Experience with enterprise storage, virtualization, and disaster recovery environments.
• Familiarity with cybersecurity controls and secure backup architectures.