Data Measurement & Reporting Associate Advisor - HIH - Evernorth

Evernorth Health Services; Hyderabad; Hybrid; INR 2,400,000 - 3,800,000; Full time

Job summary

Evernorth Health Services India is seeking a Digital Analytics QA/Testing specialist to lead validation for Adobe CJA tracking and ensure accurate data capture. The role is based in Hyderabad with some remote flexibility, and requires coordinating with stakeholders across digital analytics and engineering teams.

The candidate should have 8–11 years in digital analytics QA, with a strong background in Adobe Analytics, App Assurance, and testing in healthcare or related domains.

Qualifications

• 8–11 years of overall experience in digital analytics QA/testing.
• Bachelor’s degree in Computer Science, Analytics, or equivalent experience.

Responsibilities

• Lead QA and validation project delivery for Adobe CJA tracking from requirements to sign-off.
• Establish and maintain strong stakeholder relationships for analytics validation and reporting.
• Develop and execute test plans for digital analytics implementations.
• Utilize Adobe App Assurance, Browser Stack, and dev tools to validate analytics tags.
• Document defects, issues and recommendations to development and analytics teams.
• Support self-service analytics validation tools and processes.

Skills

Adobe App Assurance

Browser Stack

Chrome/Edge Dev tools

Adobe Analytics

Omniture

Google Analytics

Stakeholder management

Analytical thinking

Cross-functional collaboration

Education

Bachelor's degree in Computer Science or Analytics

Tools

Adobe App Assurance

Browser Stack

Chrome/Edge Developer tools

Adobe Analytics

Omniture

Google Analytics

Job description

INTRODUCTION TO EVERNORTH: Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses. Evernorth Health Services India builds on The Cigna Group’s existing presence in India.

About Evernorth Health Services

Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence.

About Cigna

The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients through its U.S. Employer, U.S. Government, and International Health business. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna Group.

Role Title: Data Measurement & Reporting Associate Advisor

The job profile for this position is for a Digital Analytics QA/Testing/Validation Analyst, Band 3.

Responsibilities

• Lead QA and validation project delivery for Adobe CJA tracking, from requirements gathering and test case creation, through execution, defect reporting, and sign-off.
• Establish and maintain strong business relationships with key stakeholders in support of analytics tracking validation and reporting.
• Develop and execute test plans for digital analytics implementations, ensuring accurate data capture and reporting.
• Utilize Adobe App Assurance, Browser Stack, and Chrome/Edge Developer tools to validate analytics tags and troubleshoot tracking issues.
• Document and communicate defects, issues, and recommendations to development and analytics teams.
• Support the enablement and extension of self-service analytics validation tools and processes.

Qualifications

Required Skills

• Hands-on experience with Adobe App Assurance, Browser Stack, and Chrome/Edge Developer tools for analytics validation.
• Experience with standard clickstream analytics tools such as Adobe Analytics, Omniture, or Google Analytics.
• Proven ability to manage stakeholder communications and coordinate with cross-functional teams.
• Strong analytical and troubleshooting skills, with the ability to turn test results into actionable insights.
• Ability to thrive in a fast-paced environment and provide support to multiple business partners

Required Experience & Education

• Overall 8-11 years of experience
• Bachelor’s degree in Computer Science, Analytics, or equivalent experience and minimum 3 years of QA/testing/validation experience in digital analytics strongly preferred.

Desired Experience

• Experience with Adobe Experience Platform (AEP) toolset – Workspace, Queries, Customer Journey Analytics (CJA).
• Experience developing and validating analytics tagging requirements.
• Familiarity with agile project management software such as JIRA and/or Rally.
• Experience in digital analytics QA/testing for large healthcare, e-commerce, or financial services websites.
• Demonstrated knowledge of healthcare products, benefits, claims, or related experience is a plus.

Location & Hours of Work

• Full-time position, working 45 hours per week. Expected overlap with US hours as appropriate.
• Primarily based in the Innovation Hub in Hyderabad, India, with flexibility to work remotely as applicable

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.