Data Centre Engineering Operations (Level 4), Infraops

Amazon Jobs; Mumbai; On-site; INR 8,00,000 - 12,00,000; Full time

Job summary

A leading cloud services provider in Mumbai is looking for experienced Electrical Service Engineers to manage critical infrastructure maintenance. This role involves preventing and troubleshooting electrical issues, conducting inventory audits, and ensuring compliance with safety regulations. Candidates should have extensive experience in data center operations and electrical systems management. The position requires a Bachelor's degree in Electrical Engineering and offers opportunities for professional growth.

Benefits

Career growth opportunities

Flexible work-life balance

Qualifications

• 3+ years of vendor management experience.
• 4+ years of relevant work in a data center or other critical environment.
• 5+ years of Microsoft Office experience.
• Knowledge of critical electrical systems operations.
• Operating engineering license such as DC II, DC III, or equivalent.

Responsibilities

• Perform preventive maintenance and troubleshooting of critical electrical equipment.
• Prepare and manage 52-week preventive maintenance calendars.
• Conduct internal spares audits and ensure adequate availability.

Skills

Vendor management

Data center engineering

Microsoft Office

Electrical systems knowledge

Mechanical systems knowledge

Education

Bachelor’s degree in Electrical Engineering

Job description

Overview

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We’re the people who keep the cloud running, supporting all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure continual access for customers. We work on challenging problems with thousands of variables impacting the supply chain and are looking for talented people to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with AWS teams to deliver high safety and security standards while providing substantial capacity at the lowest possible cost. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS Infrastructure Services owns and operates global data center facilities that require skilled maintenance engineers to ensure continuous operations. We are expanding our team to include Electrical Service Engineers who will be responsible for critical infrastructure maintenance and operations. This position will serve as the primary technical resource for electrical systems maintenance within AWS data centers in India. The role requires hands-on management of electrical infrastructure, including preventive maintenance, troubleshooting, and emergency response. The position will require 24x7 on-call support and rotational shifts (need basis general shift).

Key responsibilities

• Electrical Systems Maintenance & Operations: Perform preventive maintenance and troubleshooting of critical electrical equipment including HV/MV/LV panels, Circuit Breakers, RMUs, Transformers, VFDs, Motors, Battery systems, and UPS systems. Conduct non-destructive testing including Thermography, Partial Discharge Testing, and Ultrasonic Testing. Ensure personnel safety and infrastructure protection through risk management protocols. Comply with all safety regulations and standards. Coordinate with vendors for spare parts and support procurement processes. Facilitate technical training and manage work order approvals.
• Planning & Documentation: Prepare and manage 52-week preventive maintenance calendars. Develop and update MOPs and SOPs. Create detailed equipment checklists. Track observations and implement cost-saving innovations. Execute cluster-level equipment maintenance. Document and report equipment observations. Create corrective work orders as needed. Coordinate with EAM team for scope/process changes.
• Inventory Management: Conduct internal spares audits. Ensure adequate spare parts availability. Monitor and maintain EAM metrics.

A day in the life

In day-to-day operations, you will be involved in:

• Troubleshooting facility and rack-level events within internal SLA.
• Performing rack installs, rack decommissioning, and facility MEP management.
• Providing operational readings and key performance indicators to ensure uptime.
• Managing on-site contractors, sub-contractors, and vendors to ensure work is performed per established practices, procedures, and local regulations.
• Overseeing maintenance and operations on electrical, mechanical, and fire/life safety equipment within the data center.
• Work schedule changes based on site needs; shifts can be up to 12 hours and may rotate. Some locations have on-call rotations.

About the team & culture

AWS values diverse experiences. Even if you do not meet all preferred qualifications, we encourage you to apply. If your career is just starting or includes nontraditional experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate to power customers from startups to Global 500 companies.

People & culture

Work/Life Balance: We strive for flexibility and a healthy work-life balance. Inclusive Team Culture: We foster inclusion through employee-led and company-sponsored groups and events. Mentorship & Career Growth: We provide knowledge-sharing, mentorship, and resources to help you grow professionally.

Qualifications

• 3+ years of vendor management experience
• 4+ years of relevant work in a data center or other critical environment
• 5+ years of data center engineering or operations experience
• 5+ years of Microsoft Office including Outlook, Word, and Excel experience
• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related field
• Experience in vendor management
• Experience in a data center or other critical environment
• Experience in data center engineering or operations
• Experience with Microsoft Office including Outlook, Word, and Excel
• Knowledge of electrical systems in critical data center operations (examples: utility substation feeds, transformers, switchgear, UPS, batteries, SCADA, etc.)
• Knowledge of mechanical systems in critical data center operations (examples: CRAC/CRAHs/AHUs, chillers, pumps, piping, ducts, etc.)
• Operating engineering license such as DC II, DC III, or equivalent
• Experience in construction or project management

Our inclusive culture empowers Amazonians to deliver the best results for customers. If you have a disability and need workplace accommodations during the application and hiring process, including support for the interview or onboarding process, please refer to the accommodations page for more information. If your country/region isn’t listed, please contact your Recruiting Partner.