Data Centre Engineering Operations (Level 3), Infraops

Amazon Jobs; Mumbai; On-site; INR 6,00,000 - 8,00,000; Full time

Job summary

A leading technology company in Mumbai is seeking a Mechanical Service Engineer to ensure continuous operations of data centers. This role involves preventive maintenance of HVAC systems, managing chilled water systems, and requires 3+ years of mechanical or electrical experience. Candidates will benefit from an inclusive culture that values diverse experiences and work-life balance.

Benefits

Work-life balance

Mentorship and career growth

Qualifications

• 3+ years of electrical or mechanical experience.
• 2+ years of data center engineering experience.
• Knowledge of backup generator systems.

Responsibilities

• Perform preventive maintenance and troubleshooting of HVAC equipment.
• Manage Chilled Water Systems and Fire Safety Systems.
• Coordinate with vendors for spare parts and support procurement processes.

Skills

Mechanical systems knowledge

HVAC systems

Electrical troubleshooting

Education

High school or equivalent diploma

Job description

Overview

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS Infrastructure Services owns and operates global data center facilities that require skilled maintenance engineers to ensure continuous operations. We\'re expanding our team to include Mechanical Service Engineers who will be responsible for critical infrastructure maintenance and operations. This position will serve as the primary technical resource for mechanical and HVAC systems maintenance within AWS data centers in India. The role requires hands-on management of mechanical infrastructure, including preventive maintenance, troubleshooting, and emergency response. The position will require 24x7 on-call support and rotational shifts (need basis general shift).

Key responsibilities

• HVAC Systems & Mechanical Operations: Perform preventive maintenance and troubleshooting of HVAC equipment including DX units, Split AC systems, Ductable AC units, VRF systems, Exhaust fans, and DAHUs.
• Manage Chilled Water Systems including Chillers, Pumps, Motorized valves, Dampers and actuators, Chemical dosing systems, and Make-up tank systems.
• Maintain Fire Safety Systems including hydrant systems, sprinkler systems, and emergency response equipment.
• Perform Generator Systems maintenance including A-check, B-check, C-check and D-check.
• Conduct non-destructive testing including Thermography, Eddy current test, and Ultrasonic Testing.
• Ensure personnel safety and infrastructure protection through risk management protocols.
• Comply with all safety regulations and standards.
• Coordinate with vendors for spare parts and support procurement processes.
• Facilitate technical training and manage work order approvals.
• Planning & Documentation: Prepare and manage 52-week preventive maintenance calendars.
• Develop and update MOPs and SOPs.
• Create detailed equipment checklists.
• Track observations and implement cost-saving innovations.
• Execute cluster-level equipment maintenance.
• Document and report equipment observations.
• Create corrective work orders as needed.
• Coordinate with EAM team for scope/process changes.
• Inventory Management: Conduct internal spares audits. Ensure adequate spare parts availability. Monitor and maintain EAM metrics.

A day in the life

In day to day scale, you will be involved in:

• Troubleshoot facility and rack-level events within internal Service Level Agreements (SLA).
• Perform rack installs, rack decommissioning, and facility MEP management.
• Provide operational readings and key performance indicators to make sure uptime is maintained.
• Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
• Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
• Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.

About AWS

Diverse Experiences: Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn\'t followed a traditional path, or includes alternative experiences, don\'t let it stop you from applying.

Why AWS: Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture: AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Qualifications

• High school or equivalent diploma
• 3+ years of electrical or mechanical experience
• Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)
• Knowledge of backup generator systems
• Knowledge of generic mechanical room infrastructure such as chillers, cooler units, and fan controls
• 2+ years of data center engineering experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the following accommodation information page for more details. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.