Data Centre Engineering Operations, Data Centre Engineering Operations (AWS)

Amazon; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Amazon in Mumbai, India seeks a Data Centre Engineering Operations professional to lead end‑to‑end changes, incidents, and preventive maintenance across critical data center facilities. You will develop SOPs, manage assets, and deliver engineering reports while ensuring safety, reliability, and cost efficiency.

Required 4+ years in data center environments, a Bachelor’s in Electrical/Mechanical Engineering, and proficiency with MS Office.

Qualifications

• 4+ years of relevant work in a data center or other critical environment.
• Experience with Microsoft Office including Outlook, Word, and Excel.

Responsibilities

• Ownership of all Data Center changes, events, incidents, problems from beginning to end, overseeing investigation, root cause analysis, and resolution.
• Ensure maintenance/repairs of Electrical/Mechanical/Fire Suppression Systems are planned and executed to the business best interest.
• Asset and inventory management.
• Develop and maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation.
• Ensure standardization and consistency with best‑in‑class operating practices.
• Develop and deliver regular engineering reports and ensure adherence to contracted deliverables including SLAs and KPIs.
• Providing hands‑on facility support where required (e.g., installation, decommissioning, replacement, internal audits).
• Oversee technical compliance auditing and the effective and timely close‑out of corrective action plans.
• Managing information flow during incidents while providing regular updates to management.
• Reviewing incident reports, documenting trend summaries, and providing updates and recommended actions to management.

Skills

MS Office

Technical troubleshooting

Education

Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related field

Tools

SCADA systems

Job description

Data Centre Engineering Operations

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on. You’ll join a diverse team of engineers and collaborate across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

Key job responsibilities

• Ownership of all Data Center changes, events, incidents, problems from beginning to end, overseeing investigation, root cause analysis, and resolution.
• Ensure maintenance/repairs of Electrical/Mechanical/Fire Suppression Systems are planned and executed to the business best interest.
• Asset and inventory management.
• Develop and maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation.
• Ensure standardization and consistency with best‑in‑class operating practices.
• Develop and deliver regular engineering reports and ensure adherence to contracted deliverables including SLAs and KPIs.
• Providing hands‑on facility support where required (e.g., installation, decommissioning, replacement, internal audits).
• Oversee technical compliance auditing and the effective and timely close‑out of corrective action plans.
• Managing information flow during incidents while providing regular updates to management.
• Reviewing incident reports, documenting trend summaries, and providing updates and recommended actions to management.

Incident and Emergency Response

• Managing information flow during incidents and providing regular updates to management.
• Reviewing incident reports, documenting periodic trend summaries, and recommending actions.

Basic Qualifications

• 4+ years of relevant work in a data center or other critical environment.
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related field.
• Experience with Microsoft Office including Outlook, Word, and Excel.

Preferred Qualifications

• 4+ years of data center or mission critical facilities experience (e.g., hospital, military facility, public safety facility).
• Knowledge of electrical systems in critical Data Center operations including utility substation feeds, transformers, switchgear, VFI Class UPS, DRUPS, PDUs, ATS, STS, SLA/VRLA batteries, diesel/gas turbine generators, surge suppression, battery monitoring systems, branch circuit monitoring, and SCADA systems.
• Knowledge of mechanical systems in critical Data Center operations including CRAC/CRAHs/AHUs, chillers, cooling towers, storage tanks, chemical systems, heat exchangers, piping systems, pumps, valves, duct systems, fans, or dampers.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.