Are you passionate about turning data into insights, solving complex problems, and building smarter ways of working? Join our team and play a key role in developing data-driven solutions that help improve operational performance and support the shipping industry's journey toward a more sustainable future.
This is an exciting opportunity to work with analytics, automation, AI-powered technologies, and business-critical applications while collaborating with experienced professionals across global teams.
Job Roles and Responsibilities:
- Maintain and ensure the reliable day-to-day operation, upkeep, and continuous improvement of the Data Analysis Tool (DAT).
- Enhance existing DAT functionalities and develop new analytical features based on operational requirements.
- Prepare Freshdesk analyses, dashboards, and statistics to support workload monitoring, trend identification, and process improvement.
- Independently test new developments reported as completed by the DevOps team and document results, gaps, defects, and follow-up requirements.
- Learn the vessel performance analyst workflow and support in offline reports for ENC clients.
- Identify repetitive manual activities across department and support the design, development, testing, and implementation of suitable automations.
Minimum Qualifications:
- Bachelor's degree in Data Science, Computer Science, Information Technology, Engineering, Statistics, or a related field.
- Hands-on experience, internships, academic projects, or professional exposure in data analysis, analytics, application support, or automation.
- Strong proficiency in Power BI or similar business intelligence and data visualization tools.
- Ability to perform structured software testing and clearly document findings, defects, and recommendations.
- Strong analytical thinking and problem-solving skills with a keen attention to detail.
Nice to Have
- Experience with Freshdesk Analytics or customer support reporting platforms.
- Knowledge of AI, Machine Learning, Large Language Models (LLMs), Process Automation, or Generative AI tools.
- Exposure to maritime technology, vessel performance analysis, or shipping operations.
- Familiarity with SQL, data modeling, reporting, or workflow automation tools.
Who You Are
- Curious and eager to learn new technologies
- Analytical and data-driven in your approach
- Detail-oriented with excellent organizational skills
- Comfortable working independently and collaborating with global teams
- Flexible and adaptable when working across different time zones
- Passionate about innovation, automation, and continuous improvement
Why Join Us?
- Work on meaningful projects with real business impact
- Learn and grow with a highly skilled global team
- Explore cutting-edge technologies, including AI and automation
- Contribute to the digital transformation and decarbonization of the shipping industry
- Competitive compensation and development opportunities