Role & responsibilities
Data Collection & Analysis
- Collect, clean, validate, and analyse data from multiple sources.
- Work with structured and unstructured datasets to identify trends and patterns.
- Perform data validation and ensure accuracy, consistency, and reliability.
- Identify key business trends, opportunities, and areas for improvement.
- Convert raw data into meaningful insights to support business decisions.
Dashboard Development & Reporting
- Develop, maintain, and manage interactive dashboards using Power BI.
- Create regular, ad-hoc, and customised reports for management and business teams.
- Track and analyse key performance indicators (KPIs) and business metrics.
- Prepare data visualisations and performance reports for stakeholders.
- Automate recurring reports and improve reporting efficiency.
Database Management & SQL
- Write and execute SQL queries to extract, manipulate, and analyse data.
- Work with databases to retrieve and organise relevant business information.
- Perform data joins, aggregations, filtering, and transformations.
- Identify data discrepancies and coordinate with relevant teams for resolution.
- Optimise queries and improve data retrieval processes wherever required.
Business Insights & Coordination
- Collaborate with different departments to understand business requirements and reporting needs.
- Provide actionable insights based on data analysis.
- Support management in strategic and operational decision-making.
- Analyse business performance and highlight areas requiring attention.
- Work on ad-hoc analytical assignments and special projects.
E-commerce
- Analyse e-commerce sales data across platforms such as Shopify, WooCommerce, and other marketplaces to identify business trends and growth opportunities.
- Track key business metrics, including GMV, revenue, order volume, Average Order Value (AOV), conversion rates, and customer retention.
- Develop Power BI dashboards to monitor sales performance, product-wise performance, inventory, and operational KPIs.
- Analyse customer purchasing behaviour, repeat orders, cart abandonment, returns, refunds, and order fulfilment trends.
- Monitor marketing campaign performance, website traffic, channel-wise revenue, and Return on Ad Spend (ROAS).
Preferred candidate profile
- Bachelors degree in computer science, Information Technology, Statistics, Mathematics, Business Analytics, or a related field.
- 3-5 years of relevant experience as a Data Analyst or in a similar analytical role.
- Strong hands-on experience in SQL and Power BI (Mandatory).
- Advanced knowledge of Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, INDEX-MATCH, and advanced formulas and functions.
- Good understanding of data cleaning, data transformation, and data modelling.
- Experience in developing dashboards, reports, and data visualisations.
- Strong analytical, logical reasoning, and problem-solving abilities.
- Ability to interpret data and present meaningful business insights.
- Good verbal and written communication skills.