Customs - Business Analyst

Renault Group; Chennai District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Renault Group in Chennai region seeks a dedicated professional to manage the CS2 application, coordinate between Customs Operations and ISIT teams, and drive data reconciliation, testing, and release activities. The role focuses on ensuring availability, compliance, and timely enhancements.

Responsibilities include gathering requirements from Customs stakeholders, translating them into functional specs, coordinating development, testing, and deployment, while maintaining strong stakeholder

Qualifications

• Experience in managing business-critical applications and gathering requirements from stakeholders.
• Ability to translate business needs into functional specifications and development tasks.
• Strong communication with Customs Operations, ISIT, vendors and other stakeholders.

Responsibilities

• Oversee day-to-day CS2 application functioning and ensure availability and stability.
• Gather and document business requirements from Customs stakeholders and translate into specs.
• Coordinate development, testing, deployment planning, and track milestones for enhancements.
• Manage defects and incidents, perform root cause analysis and verify fixes.
• Perform data reconciliation between CS2 and source systems and ensure regulatory compliance.
• Define test scenarios, execute UAT, and support releases and post-deployment checks.
• Facilitate governance meetings and user training with stakeholders.

Skills

Business analysis

Requirements gathering

Stakeholder communication

Tools

CS2 application

Job description

Company RNTBCI PL Job Description

Key Responsibilities

Application Management

• Manage and oversee the day-to-day functioning of the CS2 application.
• Ensure application availability, stability, and alignment with business requirements.
• Monitor system performance and identify improvement opportunities.
• Maintain application documentation, process flows, and user guides.

Business Analysis & Requirement Management

• Gather, analyze, and document business requirements from Customs stakeholders.
• Translate business needs into functional specifications and development requirements.
• Conduct impact analysis for new enhancements and process changes.
• Support solution design discussions with business and technical teams.

Development Coordination

• Act as the primary liaison between Customs teams and ISIT teams.
• Prioritize and manage enhancement requests based on business needs.
• Coordinate development activities, testing schedules, and deployment planning.
• Track project milestones and ensure timely delivery of enhancements.

Bug & Incident Management

• Manage and monitor application defects and incidents.
• Perform root cause analysis for recurring issues.
• Coordinate with ISIT teams to resolve defects within agreed timelines.
• Validate bug fixes before production deployment.

Data Reconciliation & Compliance

• Perform regular reconciliation between CS2 data and source systems.
• Investigate data discrepancies and drive corrective actions.
• Ensure data integrity and compliance with customs regulatory requirements.
• Support audits and provide system-related evidence when required.

Testing & Release Management

• Define test scenarios and business acceptance criteria.
• Execute User Acceptance Testing (UAT) and validate system changes.
• Support production releases and post-deployment verification.
• Ensure smooth transition of new functionalities into operations.

Stakeholder Management

• Serve as the main point of contact for CS2-related topics.
• Facilitate communication between Customs Operations, ISIT, vendors, and other stakeholders.
• Conduct regular governance meetings and provide status updates.
• Support user training and change management activities.

Job Family After Sales

Renault Group is committed to creating an inclusive working environment and the conditions for each of us to bring their passion, perform to the full and grow, whilst being themselves.

We find strength in our diversity and we are engaged to ensure equal employment opportunities regardless of race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, etc.

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Renault Group has been reinventing mobility for over 120 years with its brands Renault, Dacia and Alpine. Join a company in transformation, where your impact matters and success is built together. Be Where it All Happens.