Customer Training Advisor

SAS; Bengaluru; On-site; INR 40,000 - 80,000; Full time

Job summary

Join a forward-thinking organization as a Customer Training Advisor, where you will play a pivotal role in driving sales of innovative learning and development products. This dynamic position involves collaborating with a diverse range of stakeholders to identify customer training needs and propose tailored solutions. As part of a debt-free, multi-billion-dollar company on the path to IPO, you will enjoy a fulfilling career with flexibility and a commitment to diversity. Your contributions will directly impact customer satisfaction and the growth of SAS's training offerings, making this a rewarding opportunity for sales professionals passionate about education and customer success.

Qualifications

• Experience in direct sales of training products and solutions.
• Strong understanding of customer training market and needs.

Responsibilities

• Sell SAS Training products to current and prospective customers.
• Manage territory and account development to achieve sales targets.

Skills

Sales Skills

Customer Relationship Management

Communication Skills

Market Analysis

Education

Bachelor's Degree

Sales Training Certification

Tools

SAS Global Sales System

Job description

Job Title: Customer Training Advisor

Job Location: Bengaluru

We are a leader in data and AI, inspiring customers worldwide to transform data into intelligence and questions into answers through our software and services.

As a debt-free, multi-billion-dollar organization on our path to IPO readiness, we offer a dynamic and fulfilling career with flexibility and a world-class employee experience.

About the job:

As a Customer Training Advisor, you will be responsible for the direct sales of learning and development products and services to prospective and current accounts to achieve sales targets.

Primary Responsibilities:

1. Selling SAS Training products and solutions to current and prospective customers; collaborating with Education personnel to leverage sales opportunities to acquire, grow, and retain customers within your territory.
2. Working closely with new and existing customers, Software Sales Account Executives, Resellers & Partners, Customer Success Managers, and/or Consulting teams to determine customer training needs and advise on suitable solutions.
3. Managing territory and account development, identifying high-potential opportunities, qualifying prospects, and forecasting sales using SAS’s global sales system.
4. Proactively proposing solutions that demonstrate how SAS training offerings can add business value and address customer challenges, including assessing Talent Development needs.
5. Managing the sales process from discovery to close by applying effective sales methodologies.
6. Collaborating with training colleagues to respond promptly to qualified leads with high revenue and customer satisfaction potential.
7. Partnering with other SAS lines of business to facilitate the SAS adoption and skills development journey.
8. Preparing quotations and proposals; coordinating with divisions to finalize contracts and schedule services.
9. Developing an understanding of the customer training market, competition, SAS Training offerings, and related pricing, licensing, and renewal procedures.
10. Following up with customers to gauge satisfaction and identify additional opportunities.
11. Building relationships and expanding customer contacts through SAS events and other channels to support successful SAS adoption.
12. Managing business expenses and submitting reports promptly.

Diverse and Inclusive

At SAS, we value adding to our culture through our diverse workforce, which brings unique talents and inspires innovative software development reflecting our users' and customers' diversity. Our leadership prioritizes our commitment to diversity; everyone is welcome here.

Additional Information:

SAS only communicates via verified “sas.com” email addresses and does not request sensitive information or money. If you doubt any communication's authenticity, contact [e-mail].

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