Customer Support Specialist

CIRCLE; Pune District; Remote; INR 300,000 - 540,000; Full time

Job summary

Circle is expanding its customer support team to serve customers globally. Join a fully remote company with a diverse team across many countries and time zones.

You will be the first line of support for our customers, helping to resolve issues and ensure a smooth experience with Circle. We offer a flexible, async work culture and opportunities to contribute to a growing platform that combines discussions, events, courses, and payments under one brand.

Responsibilities

• We respond to open support

Job description

About Us

Circle is building the world’s leading AI-powered, all-in-one platform for digital businesses. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand.

We’re proud to be a fully remote company of around 270 (and growing!) team members from 30+ countries around the world. We seek exceptional individuals around the world, set them up to do the best work of their lives, and in turn, create a meaningful impact in their own lives. We don't track hours, but we do manage for high expectations very closely. We collaborate across time zones, are highly async, and like to document a lot.

Twice a year, we bring the whole company together in beautiful places around the world for our company offsites. So far, we’ve hosted offsites in Turkey, Portugal, Mexico, Thailand, Colombia, Italy, Ireland, and more, with still more to come!

Check out our Careers page for more about working at Circle.

About the role

We're looking to expand our customer support team! This team is the first line of support for our customers at Circle. We respond to open support