Customer Support Manager

Credit Samadhaan group; Indore District; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Credit Samadhaan group seeks a senior leader to steer legal and compliance for the Credit Samadhaan network and its partner ecosystem. You will own contracts, data protection, consumer and advertising standards, ensuring no misrepresentations while navigating regulatory changes.

You will lead the legal strategy, privacy compliance, and set standards for partners, sales and marketing, advising the board on risk and managing the legal team.

Qualifications

• Law degree with 12+ years in corporate, financial services or fintech law.
• Experience leading a legal or compliance function.
• Strong knowledge of data protection, consumer and contract law in India.
• Sound judgement and clear communication with non-lawyers.

Responsibilities

• Own the company's legal strategy, contracts and disputes.
• Lead data protection and privacy compliance for customer credit data.
• Set compliance standards for partners, sales and marketing.
• Advise leadership and the board on legal and regulatory risk.
• Lead the legal and compliance team.

Skills

Data protection

Regulatory compliance

Contract law

Leadership

Education

Law degree

Job description

Lead legal and compliance for Credit Samadhaan and its Credit Samadhaan Kendra partner network. You will own contracts, data protection, consumer-protection and advertising standards, and make sure the company and its partners never promise outcomes or mislead customers, while keeping the business ready for regulatory change.

What you'll do:

• Own the company's legal strategy, contracts and disputes
• Lead data protection and privacy compliance for customer credit data
• Set compliance standards for partners, sales and marketing
• Advise leadership and the board on legal and regulatory risk
• Lead the legal and compliance team

What we look for:

• Law degree with 12+ years in corporate, financial services or fintech law
• Experience leading a legal or compliance function
• Strong knowledge of data protection, consumer and contract law in India
• Sound judgement and clear communication with non-lawyers