Customer Support Executive ( Welcoming Process)

Innoitus; Chennai District; On-site; INR 200,000 - 240,000; Full time

Job summary

Innoitus in Perungudi, Chennai is hiring for the Inbond Domestic Welcome calling Process (No Sales). Day shift 9:00 AM – 6:00 PM, work from office. Proficiency in Kannada and Telugu (read and write) required.

Qualification: 12th Pass & Above. Freshers and experienced candidates can apply. Must be comfortable with a day shift, maintain positivity and a customer-centric approach while handling calls and updating records.

Qualifications

• Qualification: 12th Pass and above.
• Freshers and experienced candidates can apply.
• Should be comfortable working in a day shift environment.
• Positive attitude and customer-centric approach.

Responsibilities

• Handle Inbond customer calls in a professional and courteous manner.
• Provide accurate information and resolve customer queries efficiently.
• Maintain customer records and update the database with call details.
• Ensure customer satisfaction through effective communication and problem-solving.

Skills

Kannada

Telugu

Education

12th Pass & Above

Job description

Process: Inbond Domestic Welcome calling Process (No Sales)

Shift: Fixed Day Shift (9:00 AM 6:00 PM)

Week Off: Rotational Week Off

Work Type: Work from Office

Proficiancy ( Mandatory)- Kannada & Telugu ( Read and Write)

Location- Perungudi, Chennai .

Key Responsibilities

• Handle Inbond customer calls in a professional and courteous manner.
• Provide accurate information and resolve customer queries efficiently.
• Maintain customer records and update the database with call details.

Ensure customer satisfaction through effective communication and problem-solving.

• Follow standard operating procedures and quality guidelines.

Requirements

Qualification: 12th Pass & Above

Freshers and experienced candidates can apply.

Should be comfortable working in a day shift environment.

Positive attitude and customer-centric approach.