Customer Support Executive

The Laundry Concierge; Mumbai; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A premier laundry service provider in Mumbai is seeking a Customer Success representative to enhance client satisfaction. You will resolve customer issues promptly, collaborate with teams to improve services, and maintain high NPS through effective communication. Ideal for candidates with strong interpersonal skills and a customer-focused mindset.

Responsibilities

• Resolve issues promptly with empathy and accuracy.
• Collaborate with teams on product improvements.
• Maintain high NPS through effective communication.

Job description

Overview

Posted: 1 day ago | Openings: 1 | Applicants: Less than 10

Role Category: Customer Success, Service & Operations - Other

We are an award-winning dry cleaning and laundry company housed in a 5-star hotel.

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Responsibilities

• Resolve issues promptly with empathy and accuracy
• Collaborate with teams on product improvements
• Maintain high NPS through effective communication

Note: The above content reflects the information provided in the original listing.