Customer Support Executive

ServCrust; Hyderabad; On-site; INR 252,000 - 308,000; Full time

Job summary

ServCrust is hiring a Customer Support Executive in Hyderabad who can handle inbound and outbound calls, provide product information, and resolve queries for customers.

Freshers and candidates with 1–2 years of experience are welcome; Kannada language proficiency is a must. Strong communication and CRM skills will help you succeed in a fast-paced environment.

Qualifications

• Freshers and 1–2 years experience welcome.
• Must speak Kannada.
• Good communication and interpersonal skills.
• Proficiency in CRM software.

Responsibilities

• Make outbound and inbound calls to prospective and existing customers.
• Provide product/service information and resolve customer queries.
• Generate leads and schedule follow-up calls to meet sales and service targets.
• Maintain accurate records of calls, inquiries, and customer feedback.

Skills

Kannada

Communication

Interpersonal skills

Lead generation

Outbound/inbound calls

Tools

CRM software

Job description

WE’RE HIRING Customer Support Executive Freshers & 1–2 Years Experience WelcomeMust Speak Kannada

Location: Hyderabad

Main Responsibilities:

• Make outbound and inbound calls to prospective and existing customers.
• Provide product/service information and resolve customer queries.
• Generate leads and schedule follow-up calls to meet sales and service targets.
• Maintain accurate records of calls, inquiries, and customer feedback.

Key Requirements:

• Must Speak Kannada
• Good communication and interpersonal skills.
• Ability to handle rejection professionally and stay motivated.
• Proficiency in computer systems and CRM software.

Salary: Up to ₹2.8 LPA