Customer Support Engineer

Yokogawa Electric Corporation; Visakhapatnam; On-site; INR 350,000 - 650,000; Full time

Job summary

Yokogawa Electric Corporation in Visakhapatnam is seeking a Customer Support Engineer to manage customer engagements with strong DCS/PLC and field instrument knowledge. The role requires frequent site visits to support systems, perform preventive and emergency maintenance, and travel across the Southern Region to resolve technical issues.

The position emphasizes field service, problem solving, and close collaboration with customers to ensure reliable operation of Yokogawa products.

Qualifications

• Strong knowledge of DCS/PLC and field instruments.
• Willingness to travel extensively across the Southern Region.
• Site visit experience and preventive/ Emergency maintenance exposure.

Responsibilities

• Manage customers with strong technical knowledge in DCS/PLC/Field Instruments.
• Perform preventive maintenance, emergency maintenance and execute related activities on system & products.
• Site visits are mandatory; travel across Southern Region is required.
• Follow up with customers for problem solving and technical queries.

Skills

DCS

PLC

Field Instruments

Travel readiness

Job description

## Customer Support EngineerApplylocations: Visakhapatnam: Bangaloretime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 31, 2026 (30+ days left to apply)job requisition id: R-11732**Not just a job, but a career**Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.**About the Team** Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.To Manage Customers with strong technical knowledge in DCS / PLC / Field Instruments. Perform Preventive Maintenance, Emergency Maintenance & Handle all Execution activities related to System & Products. Site Visit is Mandatory. Should travel extensively across Southern Region. Follow up with Customer for problem solving, Outstanding and handling all Technical Querries .WIll be positioned in VizagYokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.