Customer Support Associate

TP; Jaipur; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

Performance incentive ₹30,000 annually

Job summary

Teleperformance Jaipur is hiring for the International Chat Process role on-site in Jaipur (Sitapura & Mansarovar). Rotational night shifts; immediate joining dates.

Freshers and graduates are welcome. You need strong written and verbal communication, excellent customer service and problem-solving skills to deliver accurate resolutions via Chat and Email for ecommerce clients.

Qualifications

• Excellent written and verbal communication skills.
• Strong customer service and problem-solving abilities.
• Comfortable working in rotational shifts.
• Ability to handle customer queries professionally.

Responsibilities

• Resolve customer queries via Chat and Email.
• Deliver accurate and timely resolutions.
• Maintain high customer satisfaction standards.
• Ensure a seamless customer experience for e-commerce services.

Skills

Customer service

Communication

Education

12th Pass

Graduate

Freshers

Experienced candidates

Job description

We're Hiring at Teleperformance Jaipur!

Looking to start or grow your career in Customer Support? Join Teleperformance's International Chat Process team in Jaipur!

Role: International Chat Process

Location: Jaipur (Sitapura & Mansarovar) | On-site

Shift: Rotational Night Shifts (5 Days Working, 2 Rotational Offs)

Joining Date: 25 August 2026 (Immediate Joiners Only)

• Performance Incentive: ₹30,000 annually

Eligibility

• 12th Pass Freshers
• Graduate Freshers
• Experienced Candidates
• Excellent written and verbal communication skills
• Strong customer service and problem-solving abilities
• Comfortable working in rotational shifts
• Ability to handle customer queries professionally

Key Responsibilities

• Resolve customer queries via Chat and Email
• Deliver accurate and timely resolutions
• Maintain high customer satisfaction standards
• Ensure a seamless customer experience for e-commerce services

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