Customer Service Representative (CSR) / Cashier

ANSA McAL Distribution Inc.; Karbi Anglong; On-site; INR 407,000 - 611,000; Full time

Job summary

ANSA McAL Distribution Inc. is seeking a friendly, reliable Customer Service Representative (CSR) / Cashier to join our team.

The role focuses on delivering excellent customer service, processing transactions accurately, and assisting customers with their needs in a professional, welcoming environment. Responsibilities include handling payments, operating the POS system, maintaining records, and supporting inventory and daily operations.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Strong numerical and organizational abilities are required.
• Good attention to detail and accuracy are necessary.
• Basic computer skills and familiarity with POS systems are advantageous.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Respond to customer inquiries and provide information on products, prices, and services.
• Process cash, card, and other approved payment transactions accurately.
• Operate the cash register/POS system.
• Issue receipts, invoices, refunds, and exchanges in accordance with company procedures.
• Balance the cash drawer and report any discrepancies.
• Handle customer concerns and complaints professionally.
• Maintain accurate transaction and customer records.
• Assist with inventory checks and other daily operational activities.
• Maintain a clean and organized customer service/cashier area.
• Perform other duties as assigned by the Supervisor or Manager.

Skills

Communication skills

Interpersonal skills

Numerical ability

Organizational skills

Attention to detail

Education

High school diploma or equivalent

Tools

POS systems

Job description

Job Overview

We are looking for a friendly, reliable, and customer-focused individual to join our team as a Customer Service Representative (CSR) / Cashier. The successful candidate will be responsible for providing excellent customer service, processing transactions accurately, and assisting customers with their needs while maintaining a professional and welcoming environment.

Location

Beterverwagting

Job Overview

We are looking for a friendly, reliable, and customer-focused individual to join our team as a Customer Service Representative (CSR) / Cashier. The successful candidate will be responsible for providing excellent customer service, processing transactions accurately, and assisting customers with their needs while maintaining a professional and welcoming environment.

Key Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Respond to customer inquiries and provide information on products, prices, and services.
• Process cash, card, and other approved payment transactions accurately.
• Operate the cash register/POS system.
• Issue receipts, invoices, refunds, and exchanges in accordance with company procedures.
• Balance the cash drawer and report any discrepancies.
• Handle customer concerns and complaints professionally.
• Maintain accurate transaction and customer records.
• Assist with inventory checks and other daily operational activities.
• Maintain a clean and organized customer service/cashier area.
• Perform other duties as assigned by the Supervisor or Manager.

Requirements

• High school diploma or equivalent.
• Previous experience in customer service, cashiering, retail, or a related field is an asset.
• Excellent communication and interpersonal skills.
• Strong numerical and organizational abilities.
• Good attention to detail and accuracy.
• Basic computer skills; experience with POS systems is an advantage.
• Ability to handle cash responsibly.
• Ability to work effectively in a fast-paced environment.
• Must be reliable, punctual, professional, and customer-focused.

What We're Looking For

• Excellent customer service skills
• Professional and positive attitude
• Strong attention to detail
• Trustworthy and dependable
• Team player with a willingness to learn