Customer Service Representative

Claidsphere Solutions; Mumbai; Hybrid; INR 167,000 - 279,000; Full time

Job summary

Claidsphere Solutions in Mumbai is seeking enthusiastic Customer Service Representatives to handle customer interactions and provide prompt solutions. The ideal candidate should have strong communication skills, a positive attitude, and the ability to deliver an excellent customer experience.

This role requires good listening and problem-solving abilities, basic computer knowledge, and typing skills. You may be asked to work in a target-driven and rotational shift environment, if required.

Qualifications

• Education: 12th Pass or Graduate.
• Freshers and candidates with BPO/customer service experience can apply.
• Excellent communication and interpersonal skills required.
• Immediate joiners preferred.

Responsibilities

• Handle customer interactions and provide prompt solutions.
• Deliver an excellent customer experience with a professional attitude.

Skills

Verbal and written communication

Listening and problem-solving

Customer-focused attitude

Basic computer knowledge

Typing skills

Rotational shifts willingness

Education

12th Pass / Graduate

Job description

Role Overview

We are looking for enthusiastic and customer-focused Customer Service Representatives to handle customer interactions and provide prompt and effective solutions. The ideal candidate should have strong communication skills, a positive attitude, and the ability to deliver an excellent customer experience.

Required Skills

• Excellent verbal and written communication skills.
• Good listening and problem-solving abilities.
• Customer-focused and professional attitude.
• Basic computer knowledge and typing skills.
• Ability to handle customer queries calmly and effectively.
• Willingness to work in a target-driven and rotational shift environment, if required.

Eligibility

• Education: 12th Pass / Graduate
• Experience: Freshers and candidates with relevant customer service/BPO experience can apply.
• Candidates should have good communication and interpersonal skills.
• Immediate joiners are preferred.