Customer Service Representative

Polmann; India; Remote; INR 1,00,000 - 4,50,000; Full time

Job summary

A leading service provider in India is looking for a Customer Service Representative to handle inquiries and maintain customer loyalty. This role involves resolving complaints, answering calls, and processing orders. Strong communication and interpersonal skills are necessary for success in this position.

Qualifications

• Good communication skills required.
• Strong interpersonal skills and problem-solving abilities.

Responsibilities

• Handle customer inquiries and complaints promptly.
• Act as the first point of contact for customers.
• Answer calls, respond to emails and chat requests.

Job description

Overview

polmann India Ltd is looking for a Customer Service Representative to join our dynamic team and embark on a rewarding career journey.

Responsibilities

• Handle customer inquiries and complaints, providing information and resolving issues in a prompt and friendly manner.
• Act as the first point of contact for customers and play a critical role in building and maintaining customer loyalty.
• Answer phone calls, respond to emails and chat requests, troubleshoot problems, and process orders or returns.
• Demonstrate good communication, interpersonal, and problem-solving skills.

Disclaimer

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