Customer Service New Associate - Voice

Accenture in India; Bengaluru; On-site; INR 300,000 - 460,000; Full time

Job summary

Accenture in Bengaluru is seeking an entry-level Customer Service New Associate for the Healthcare Claims team. The role involves processing healthcare claims, including registration, editing, verification, evaluation and examination of claims, within a hospital and outpatient facility network.

You will work on day-to-day operations and support patient services under supervision. The position may require rotational shifts and is suitable for fresh graduates looking to start a career in

Qualifications

• Healthcare management knowledge relevant to healthcare claims operations.
• Ability to work under supervision with clear guidelines.
• Rotational shifts may be required.

Responsibilities

• Part of Healthcare Claims team handling registration, editing, verification, evaluation and examination of claims.
• Administers hospitals, clinics, hospices, and other healthcare facilities.
• Supports day-to-day operations, budgeting, quality assurance, and patient services.
• Role may involve rotational shifts.

Skills

Healthcare Management

Customer Service

Education

Any Graduation

Job description

Skill required: HM- Utilization Management - Healthcare Management

Designation: Customer Service New Associate

Qualifications:Any Graduation

Years of Experience:0 to 1 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

• NA
• You will be a part of the Healthcare Claims team which is responsible for the administration of health claims This team is involved in core claim processing such as registering claims editing verification claims evaluation and examination litigation
• The administration of hospitals, outpatient clinics, hospices, and other healthcare facilities.
• This experience includes day to day operations, department activities, medical and health services, budgeting and rating, research and education, policies and procedures, quality assurance, patient services, and public relations. What are we looking for?
• Primary skill - Healthcare Management - P2 Roles and Responsibilities:
• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
• Your primary interaction is within your own team and your direct supervisor.
• In this role you will be given detailed instructions on all tasks.
• The decisions that you make impact your own work and are closely supervised.
• You will be an individual contributor as a part of a team with a predetermined, narrow scope of work.
• Please note that this role may require you to work in rotational shifts