Customer Service Executive - UCV Finance - Motor Finance - Sales - Angul - Sandhya Complex - CRE

Tata Capital; Angul; On-site; INR 180,000 - 280,000; Full time

Job summary

Tata Capital in India seeks a field role executive to identify customers for potential business, collect documents, validate per norms, log cases in the system, and follow the disbursement process under supervision.

The position involves sanctioning ratios as per organization requirements and cross-selling multiple products while building vendor relationships and ensuring compliance with audit and RBI regulations.

Responsibilities

• Identify customers for potential business with guidance from Supervisor/Manager.
• Collect documents from customers and validate as per organization norms.
• Log the case in the system as per SOP and follow the process for disbursement.
• Fulfil the sanction ratio as per organisation requirement.
• Meet customer requirements & cross-sell multiple products under Supervisor/Manager guidance.
• Empanel new vendors with Manager/Supervisor and develop relationships with them.
• Ensure compliance to all Audit/RBI regulations with Manager/Supervisor support.

Job description

Job Description:

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager /Supervisor, ensure compliance to all Audit / RBI regulations.