Customer Service Executive - Punjabi Voice Process (BPO)- Shaadi.com

Wrixty Services; New Delhi; On-site; INR 279,000 - 335,000; Full time

Job summary

Wrixty Services in Delhi is seeking a customer support executive to handle outbound calls, provide accurate information, resolve queries and maintain high call quality. The role requires clear communication in Punjabi and Hindi, with 1+ year calling experience and UG/Graduate education. Shifts are 9:30 AM to 6:30 PM, six days a week, with immediate joining.

CTA: Join now and contribute to customer satisfaction while meeting daily targets and updating CRM records.

Qualifications

• Min 1+yr of calling exp.
• Good communication skills.
• Salary: 25ctc + incentives
• Shifts: 9:30AM - 6:30PM
• Working-6days
• UG/Graduate
• Immediate joining required

Responsibilities

• Handle outbound customer calls and provide accurate information.
• Resolve queries and maintain call quality.
• Achieve daily targets and update CRM records.
• Communicate clearly in Punjabi and Hindi to customers.

Skills

Outbound calling

Good communication

Punjabi/Hindi

Education

UG/Graduate

Tools

CRM software

Job description

Handle outbound customer calls, provide accurate information, resolve queries, maintain call quality, achieve daily targets, update CRM records, ensure customer satisfaction, and communicate clearly in Punjabi/Hindi

HR Connect -Ms. Prity 8448350054

Required Candidate profile

• Min 1+YR Of Calling Exp. Required
• Good Communication Skills
• Salary: 25ctc + Incentives
• Shifts:9:30AM - 6:30PM
• Working-6days
• UG/Graduate
• Immediate Joining Required

Good Luck