Customer Service Executive II Experience

Globiva; Gurugram District; On-site; INR 184,140 - 195,300; Full time

Job summary

Globiva is looking for a Customer Service Executive in Gurugram District, Haryana. The role involves answering customer queries primarily over the phone. Candidates should have at least 1 year of experience in the Customer Service Voice process, although fresh graduates are also welcome to apply.

Key requirements include excellent communication skills in English and the ability to handle customers effectively. The position offers a salary of 17.5K CTC for experienced candidates and 16.5K for freshers, with rotational shifts for males and day shifts for females.

Qualifications

• Minimum 1 year experience in Customer Service Voice process is preferred.
• Fresher candidates are also welcome to apply.

Responsibilities

• Answering the customer queries over the call.

Skills

Excellent Communication in English

Customer handling skills

Education

Graduate/UG

Job description

Job Description

Customer Service Executive

Eligibility

• Graduate/UG with minimum 1 year experience in Customer Service Voice process can apply
• Graduate/UG Fresher can apply
• Excellent Communication in English is mandatory
• Customer handling skill is required

Roles & Responsibilities

• Answering the customer queries over the call.

Experienced Salary - 17.5K CTC

Fresher Salary - 16.5K CTC

Shift & wee-off - Rotational shifts(For male) & Day shifts(For females) & 1 Day Rotational Week-off

Interview Mode - Walk-In & Virtual Both

Interested candidates can call or send you resume on Whatsapp

HR MOHIT - 7834810608