Customer Service Executive - Direct - Wheels

Tata Capital; Jamshedpur; On-site; INR 4,50,000 - 6,75,000; Full time

Job description

Job Responsibilities:

1. Perform tasks under the guidance of Supervisor/Manager.
2. Identify potential customers for business with the help of Supervisor/Manager.
3. Collect and validate documents from customers as per organizational norms.
4. Log cases into the system according to SOP and follow the process for disbursement.
5. Fulfill sanction ratios as per organizational requirements.
6. Meet customer requirements and cross-sell multiple products under the guidance of Supervisor/Manager.
7. Assist in empanelment of new vendors and develop relationships with them, with the help of Manager/Supervisor.
8. Ensure compliance with all audit and RBI regulations, with the support of Manager/Supervisor.