Customer Service/Customer Support

Trybotics; Lucknow; On-site; INR 28,000 - 156,000; Full time

Benefits offered by this job

Certificate

Letter of recommendation

Informal dress code

Job summary

ZePay Money, an India based fintech platform, offers an in-office internship in Lucknow. You will handle customer queries via calls/chats, generate leads, and support sales demos while tracking response and conversion metrics.

The role is ideal for freshers with strong communication skills in English and Hindi, and familiarity with CRM tools. Stipend ranges monthly with fixed and incentive pay, and the program lasts three months.

Qualifications

• Fresher/any stream welcome; sales or customer-facing interest preferred.
• Good communication skills in Hindi and English (spoken & written).
• Comfortable with calls, follow-ups, and basic CRM tools.

Responsibilities

• Handle customer queries via call/chat and elevate unresolved issues.
• Generate leads, follow up prospects, and update CRM daily.
• Support sales demos and track response/conversion reports.

Skills

MS-Office

English Proficiency (Spoken)

Hindi Proficiency (Spoken)

Sales Strategy

Tools

CRM Tools

Job description

About the internship:

Selected intern's day-to-day responsibilities include:

1. Handle customer queries via call/chat and elevate unresolved issues.
2. Generate leads, follow up prospects, and update CRM daily.
3. Support sales demos and track response/conversion reports.

Who can apply:

Only those candidates can apply who:

1. are available for full time (in-office) internship
2. can start the internship between 6th Oct'26 and 10th Nov'26
3. are available for duration of 3 months
4. have relevant skills and interests
5. * Women wanting to start/restart their career can also apply.

Stipend:

INR₹ 2,500 - 14,000 /month

Deadline:

2026-11-05 23:59:59

Other perks:

• Certificate
• Letter of recommendation
• Informal dress code

Skills required:

MS-Office, English Proficiency (Spoken), Hindi Proficiency (Spoken) and Sales Strategy

Other Requirements:

1. 1. Good communication skills in Hindi and English (spoken & written).
2. 2. Comfortable with calls, follow-ups, and basic CRM tools.
3. 3. Fresher/any stream welcome; sales or customer-facing interest preferred.

About Company:

ZePay Money is an India based retailer fintech platform offering AEPS cash services, domestic money transfer, micro ATM, mobile/DTH recharge, bill payments, insurance, travel bookings, and neo banking tools, operated by Evyaparpay Financial Technologies Pvt. Ltd.

Additional information:

Stipend Structure:

• Fixed pay: ₹ 2,000 - 4,000 /month
• Incentive pay: ₹ 500 - 10,000 /month