CUSTOMER SERVICE ASSOCIATE

Multiplier; Bikaner; On-site; INR 167,000 - 335,000; Full time

Job summary

Multiplier in Bikaner, Rajasthan invites applications for a Customer Service Associate. The role focuses on supporting the sales team, handling inquiries, and ensuring customer satisfaction in a busy territory.

The successful candidate will travel within the area, respond to calls and emails, and help achieve monthly targets while providing feedback to management.

Salary offered ranges from 15,000 to 30,000 INR per month, with full-time commitment and opportunities for growth in a dynamic team.

Qualifications

• Must manage and guide the sales team within the assigned territory.
• Should set achievable targets and monitor progress against them.
• Need to collect customer feedback and relay insights to management.

Responsibilities

• Travel within the assigned sales area to present offerings and build brand awareness.
• Engage customers via outbound calls and emails, and conduct in-person meetings to close sales.
• Support and train the sales team to achieve monthly targets and maintain quality service.

Skills

Team management

Training

Target setting

Performance monitoring

Customer feedback

Travel willingness

Outbound calls

Email communication

Face-to-face meetings

Job description

CUSTOMER SERVICE ASSOCIATE

BIKANER, RAJASTHAN Full Time 15000Rs. - 30000Rs.

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales