Customer Relationship Manager- Female

Glan Management Consultancy; Delhi; On-site; INR 167,400 - 212,040; Full time

Job summary

Glan Management Consultancy is hiring a Customer Relationship Manager whose primary responsibility will be engaging with clients regarding their ordered materials. The role is based in East of Kailash, Delhi, and offers a salary range of 15K to 19K.

The ideal candidate should be a female graduate or post-graduate with 2 to 6 years of relevant experience in customer support or management. Strong communication skills are essential for this role to ensure seamless client interactions and feedback gathering.

Qualifications

• Minimum 2 years of experience in customer relationship management or related field.
• Excellent communication skills and ability to engage clients effectively.
• Proficient in handling client queries and providing effective solutions.

Responsibilities

• Confirm delivery schedules with clients.
• Inform clients about delivery delays.
• Follow up with clients for vehicle placements as per terms.
• Send Proforma Invoices to clients.
• Request payments as per agreed terms.
• Provide dispatch documents to clients.
• Reply to client inquiries and assist as needed.
• Gather client feedback and testimonials.

Skills

CRM

Customer Support

Admin Executive

Education

Graduate / Post Graduate

Job description

Share Job :# Customer Relationship Manager- Female **Company:** SR Expert Services **Location:** Delhi **Experience:** 2-5 year **Salary:** 0 **Employment Type:****Job Description:**Urgent hiring for Customer Relationship ManagerProfile - Customer Relationship ManagerSalary - 15K to 19KLocation - East of Kailash, DelhiIndustry - ConstructionsQualification - Graduate / Post GraduateExperience - 2 to 6 yearsNote - Only Female candidate can apply.JD -1-Confirm delivery schedule to client regarding their ordered material2-Inform to client regarding delay in delivery of ordered material (If any)3-Follow-up with client to place the vehicle at plant as per agreed terms4-Send Proforma Invoice to client.5-Ask for payment, as per payment terms as agreed6-Provide documents (dispatch documents) to client (MTC/Invoice/Delivery Challan/E-Way Bill etc.)7-Reply mail to client for their questions, clarification / information, consider an order, or any assistance at all8-Get Feedback from Client (Testimonial + Positive Google Review)Interested candidate can contact us on mention details below -HR Executive9716018174**Key Skill:** CRM, CCE, customer support, customer relationship, customer care, Admin executive**Posted on:**8th Nov, 2019### Apply for Customer Relationship Manager- Female Share with Friends (Mail)