Customer Relationship Executive

Digitide; Dharmapuri; On-site; INR 250,000 - 450,000; Full time

Job summary

Digitide Solutions Limited is seeking a Customer Relationship Executive to be the face of the company, establishing strong relationships with customers and prioritizing their satisfaction. You will handle inquiries, provide product and service information, and resolve issues with excellent communication and interpersonal skills.

Based in India, Tamil Nadu, Dharmapuri, you will be the primary contact for customers, ensuring timely resolution and high levels of customer happiness through

Qualifications

• Strong customer service focus with excellent communication skills.
• Ability to build and maintain relationships with customers.
• Problem solving and conflict resolution abilities.

Responsibilities

• Serve as the face of Digitide Solutions Limited, establishing trust with customers.
• Be the first point of contact for inquiries and information on products/services.
• Resolve customer issues promptly and professionally to ensure satisfaction.

Skills

Customer service

Communication

Relationship building

Tools

CRM software

Job description

Job Description:

As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its values. Your primary role is to establish and maintain strong relationships with our customers, ensuring their needs are met and their satisfaction is prioritized. You will be the first point of contact for customers, handling inquiries, providing product and service information, and resolving any issues that may arise. Your excellent communication and interpersonal skills will be key in building trust and fostering long-lasting relationships.