Customer Integration Engineer

Turbostart; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Turbostart is seeking a Customer Integration Engineer to help customers onboard, integrate, and adopt our product across cloud, SaaS, AI, and enterprise systems. You will lead technical onboarding, configure integrations, and resolve issues with a customer-centric approach.

Role emphasizes full-stack capability, REST API work, and cloud platform familiarity (AWS/Azure/GCP). You will collaborate across product, engineering, and customer success teams to ensure reliable connector performance.

Qualifications

• 2–5 years of experience building and supporting production software.
• Strong full-stack skills, including React, TypeScript, and backend development with Node.js, Python, or similar.
• Experience designing, consuming, and troubleshooting REST APIs and integrations.
• Strong understanding of AWS, Azure, or Google Cloud, including IAM, permissions, service accounts, tokens, and credential management.
• Knowledge of authentication and integration flows such as OAuth 2.0, API keys, webhooks, and service-to-service access.
• Experience with relational and/or NoSQL databases.
• Strong troubleshooting skills across applications, APIs, cloud services, permissions, networks, and data pipelines.
• Excellent communication, ownership, and customer-facing technical discussion skills

Responsibilities

• Lead technical onboarding, integration setup, and issue resolution for customers.
• Build and maintain integrations across cloud providers, SaaS tools, AI platforms, data systems, and enterprise applications.
• Configure and troubleshoot APIs, authentication, permissions, billing, usage, data sync, and connectivity issues.
• Develop backend services, data-ingestion workflows, scripts, automation, and supporting user interfaces.
• Monitor integration health and improve connector reliability, observability, and documentation.
• Share customer feedback and recurring issues with product and engineering teams.

Skills

React

TypeScript

Node.js

Python

REST APIs

OAuth 2.0

Webhooks

Databases

Troubleshooting

Tools

Docker

Kubernetes

CI/CD

AWS

Azure

GCP

Job description

Turbostart is not just a startup fund and accelerator; we are a catalyst for builders and a powerhouse of innovation. Our mission is to propel early-stage startups into the future by providing unparalleled support in technology, marketing, strategy, and beyond. We're in the business of building tomorrow's leaders - today. After 6 Years and 5 Funds, we have supported over 50 startups, spanning sectors, stages, and geographies - and this is just the beginning!

Turbostart spans India, the Middle East, the US as well as Singapore - giving you the opportunity to gain exposure and see the impact of your work ripple across regions. Turbostart has also launched 5 Centers of Excellence across Tech, Marketing, Sales, UI/UX and Investment Banking to support the growth of our startup network.

Turbostart Technology Development Centre (T2C), Turbostart’s Tech Centre of Excellence, gives you the opportunity to be part of the evolution of cutting-edge technology solution development across multiple domains, including EdTech, Fintech, Supply Chain / Logistics, and Media / Entertainment. We have a laser-focused approach on innovation and collaboration, backed by strong objective R&D, futuristic and highly agile models for solution development, collaboration, and engagement.

Know more about us on https://tsquaredc.com/

What we are looking for:

Role: Customer Integration Engineer

You will help customers onboard, integrate, and adopt the product across cloud, SaaS, AI, and enterprise systems.

Experience Required:

2-5 years

What You’ll do

• Lead technical onboarding, integration setup, and issue resolution for customers.
• Build and maintain integrations across cloud providers, SaaS tools, AI platforms, data systems, and enterprise applications.
• Configure and troubleshoot APIs, authentication, permissions, billing, usage, data sync, and connectivity issues.
• Develop backend services, data-ingestion workflows, scripts, automation, and supporting user interfaces.
• Monitor integration health and improve connector reliability, observability, and documentation.
• Share customer feedback and recurring issues with product and engineering teams.

Requirements

• 2–5 years of experience building and supporting production software.
• Strong full-stack skills, including React, TypeScript, and backend development with Node.js, Python, or similar.
• Experience designing, consuming, and troubleshooting REST APIs and integrations.
• Strong understanding of AWS, Azure, or Google Cloud, including IAM, permissions, service accounts, tokens, and credential management.
• Knowledge of authentication and integration flows such as OAuth 2.0, API keys, webhooks, and service-to-service access.
• Experience with relational and/or NoSQL databases.
• Strong troubleshooting skills across applications, APIs, cloud services, permissions, networks, and data pipelines.
• Excellent communication, ownership, and customer-facing technical discussion skills

Nice to have

• Experience in implementation, solutions engineering, technical consulting, customer-facing engineering, or SaaS connector development.
• Familiarity with cloud billing, cost management, FinOps, AI platforms, or major data platforms.
• Experience with Docker, Kubernetes, CI/CD, cloud deployment, technical documentation, or startup environments.

Who You Are

• Clear communicator — explains technical issues simply to customers and internal teams.
• Customer-focused problem-solver — works hands-on across calls, code, APIs, cloud consoles, logs, and documentation.
• Ownership-driven collaborator — follows issues through to resolution while working well with product, engineering, security, and customer success teams.