Customer Engineering Manager, Practice, Google Cloud

Google; Mumbai; On-site; INR 6,000,000 - 12,000,000; Full time

Job summary

Google Cloud is seeking a Practice Customer Engineering Manager and Practice Lead in Mumbai to head a team of Enterprise Applications Sales Specialists and Subject Matter Experts. You will drive workload migrations, provide trusted technical guidance, and remove blockers to accelerate customer cloud transformations.

You will cultivate a culture of sales and technical excellence, guide strategy, and partner with Sales for go-to-market plans while ensuring delivery of advanced solutions and

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Leadership experience (e.g., people management, team lead, mentorship, coaching).
• Experience with enterprise application technologies or concepts, cloud, and on-premise technologies.
• Experience leading technical conversations, demos, prototyping or workshops with customers.
• Experience driving the adoption of specialized workloads with executive and technical domain experts.

Responsibilities

• Lead a team of Enterprise Applications Sales Specialists, focusing on pipeline creation, conversion, meeting and exceeding goals within the sub-region.
• Lead a team of Practice Customer Engineers within the sub-region, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformations for customers and accelerate value realization.
• Foster customer partnership and provide thought leadership related to cloud, transformation, and highly specialized technical solutions in your Practice to drive technical wins.
• Partner with Sales to define technical go-to-market strategies and delivery plans, focusing on advanced workload adoption and repeatable solution development.
• Balance technical leadership with operational excellence. Lead workload and opportunity review meetings and provide insight into how to achieve a technical win and migration strategy, working directly with customers, partners, and prospects. Oversee domain-specific prototyping and proofs-of-concept.

Skills

Cloud native architecture

Customer-facing

Leadership

Enterprise applications

Demos and workshops

Workload migration

Education

Bachelor's degree or equivalent

Job description

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Gurugram, Haryana, India; Mumbai, Maharashtra, India.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Leadership experience (e.g., people management, team lead, mentorship, coaching).
• Experience with enterprise application (e.g., SAP, VMware, Oracle) technologies or concepts, cloud, and on-premise technologies.
• Experience leading technical conversations, demos, prototyping or workshops with customers.
• Experience driving the adoption of specialized workloads with executive and technical domain experts.

Preferred qualifications

• Experience as thought leader in enterprise applications and IT environment, specialized in technical sales and strategizing around customer and industry solutions.
• Experience influencing cross-functional teams, customers, and partners to impact business goals, customer experience, and customer expansion.
• Experience as a pre-sales manager or technical customer-facing people manager within a professional services or sales engineering team.
• Experience with SAP and VMware migration to cloud.
• Experience with enterprise IT environment and requirements for enterprise applications including migration and modernization of compute, storage, data protection, and governance to public cloud environments.

About the job

As a Practice Customer Engineering (CE) Manager and Practice Lead, you will lead and deploy a team of Enterprise Applications Sales Specialists and Subject Matter Experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. You will foster a culture of sales and technical excellence and understand the mechanics of architecture, delivery, and consumption within your specialized domain and Google Cloud's products and solutions. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Lead a team of Enterprise Applications Sales Specialists, focusing on pipeline creation, conversion, meeting and exceeding goals within the sub-region.
• Lead a team of Practice Customer Engineers within the sub-region, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformations for customers and accelerate value realization.
• Foster customer partnership and provide thought leadership related to cloud, transformation, and highly specialized technical solutions in your Practice to drive technical wins.
• Partner with Sales to define technical go-to-market strategies and delivery plans, focusing on advanced workload adoption and repeatable solution development.
• Balance technical leadership with operational excellence. Lead workload and opportunity review meetings and provide insight into how to achieve a technical win and migration strategy, working directly with customers, partners, and prospects. Oversee domain-specific prototyping and proofs-of-concept.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .