Customer Delivery Engineer 4

Black Duck Software, Inc.; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Black Duck Software, Inc. is a leader in application security solutions, helping clients integrate security into their development lifecycle and realize tangible outcomes from their investments.

The role focuses on delivering end-to-end implementations, designing practical security-enabled solutions, and guiding customers through secure development practices while partnering with account teams to maximize value.

Qualifications

• Experience in application security concepts and secure development practices.
• Hands-on software development in Java, C/C++, C#, or similar language.
• Scripting ability with Python, Bash, PowerShell, Perl, or similar.
• Familiarity with CI/CD and DevOps tooling.

Responsibilities

• Lead implementation and adoption activities for Black Duck solutions.
• Design customer-ready implementation approaches for security, quality, and compliance needs.
• Plan, configure, validate, and complete end-to-end implementation work with stakeholders.
• Integrate Black Duck into SDLC, CI/CD, and DevOps workflows.
• Advise on secure development practices, vulnerability management, and operational efficiency.
• Support adoption planning and help customers realize value from deployments.
• Collaborate with account teams to identify opportunities for additional value.

Skills

Java

C/C++

C#

Python scripting

Analytical thinking

Effective communication

Tools

CI/CD tools

DevOps tooling

Job description

Black Duck Software, Inc. helps organisations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognised pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behaviour. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organisations maximise security and quality in DevSecOps and throughout the software development life cycle.

What you will do:

You will lead implementation and adoption activities for Black Duck solutions, helping customers integrate application security into their development lifecycle and realise practical outcomes from their investment.

Design customer-ready solutions: Understand customer goals, technical environments, and success criteria; then design practical implementation approaches for application security, quality, and compliance needs.

Deliver implementations end to end: Plan, configure, validate, and complete implementation work while keeping customers and internal stakeholders aligned on progress, risks, and next steps.

Integrate into DevOps workflows: Support integration of Black Duck solutions into SDLC, CI/CD, and DevOps environments so security becomes part of daily engineering practice.

Advise on secure development: Share best practices for vulnerability management, secure development processes, testing workflows, and operational efficiency.

Enable adoption and customer value: Help customers move from initial deployment to active usage by explaining capabilities, guiding decisions, and supporting adoption planning.

Partner with account teams: Provide delivery insight to internal stakeholders and identify opportunities where customers could gain additional value from Black Duck solutions.

What you will bring:

We are looking for someone who enjoys the mix of technical problem-solving, customer interaction, and delivery ownership. You do not need to know every Black Duck product on day one; curiosity, strong fundamentals, and customer focus matter.

Understanding of application security concepts, software vulnerabilities, or secure development practices.

Hands-on software development experience in Java, C/C++, C#, or a comparable language.

Scripting ability with Python, Bash, PowerShell, Perl, or similar automation tools.

Familiarity with CI/CD, DevOps tooling, and modern software delivery workflows.

Strong analytical skills and the ability to troubleshoot technical issues methodically.

Clear communication style with both technical teams and business stakeholders.

Experience working directly with customers, internal partners, or cross-functional delivery teams.

Helpful experience, but not mandatory:

Technical consulting, professional services, customer success engineering, or implementation delivery experience.

Security certifications such as CISSP, CEH, CSSLP, or equivalent practical experience.

Experience with SaaS and on-premises deployments.

Knowledge of security testing, network protocols, vulnerability management, or software supply chain security.

A track record of building trusted customer relationships and guiding customers through technical change.

Black Duck is an equal opportunity employer. We consider all applicants for employment without regard to race, colour, national origin, religion, sex, gender identity or expression, age, disability, sexual orientation, veteran or military service status, or any other characteristic protected by applicable law. Black Duck complies with all applicable laws prohibiting employment discrimination in every jurisdiction where it operates and provides reasonable accommodations to individuals with disabilities in accordance with applicable law.