Customer Care Executive /HR Ritika/

Ienergizer; Dadri; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

5 Days Working

Paid Training

Growth Opportunities

Noida Sector 60 location

Job summary

iEnergizer in Noida (Sector 60) is seeking a Customer Support Executive to handle Air India process related inquiries. You will provide accurate information, resolve customer concerns, and maintain high standards of service in a busy BPO environment.

The role requires graduates, at least 1 year of BPO experience, and willingness to work in rotational shifts. This is an on-site position at iEnergizer, Sector 60, Noida.

Qualifications

• Graduate in any stream
• Minimum 1 year of BPO experience
• Good communication skills
• Willingness to work in rotational shifts

Responsibilities

• Handle customer queries related to the Air India process.
• Provide accurate information and effective solutions to customers.
• Manage customer concerns professionally and efficiently.
• Maintain quality and productivity standards.
• Follow company and process guidelines.

Skills

Communication skills

Team interaction

Education

Graduate in any stream

Job description

Company: iEnergizer
Location: Noida, Sector 60
Process: Air India
Designation: Customer Support Executive

Eligibility

• Graduate in any stream
• Minimum 1 year of BPO experience required
• Good communication skills
• Comfortable working in a customer-facing role
• Willingness to work in rotational shifts

Job Responsibilities

• Handle customer queries related to the Air India process.
• Provide accurate information and effective solutions to customers.
• Manage customer concerns professionally and efficiently.
• Maintain quality and productivity standards.
• Follow company and process guidelines.

Job Benefits

• 5 Days Working
• Paid Training
• Reputed BPO environment
• Growth and career development opportunities
• Convenient location at iEnergizer, Sector 60, Noida

Contact Person: RITIKA SETHI
WhatsApp: [phone]

Location: iEnergizer, Sector 60, Noida