Customer Care Executive - Career torch, Work from home

Careertorch Pvt. Ltd.; India; Remote; INR 4,50,000 - 6,75,000; Full time

Job summary

A leading customer service firm is hiring Customer Care Executives for work from home. This role involves providing customer information, handling calls, and resolving queries. Ideal candidates are freshers with a 12th pass qualification. Salary ranges from ₹15,000 to ₹25,000 per month, with 5 working days a week.

Benefits

PF

Medical Benefits

Qualifications

• Freshers in Customer Support or as TeleCaller.
• Ability to handle customer queries effectively.
• Basic understanding of the B2B sales environment.

Responsibilities

• Provide customers with information about products and services.
• Handle inbound and outbound calls.
• Identify customer needs and resolve queries.
• Maintain accurate records of customer interactions.

Skills

Customer Support

Communication

Problem Solving

Education

12th Pass

Job description

Job Details

• Job Title: Customer Care Executive
• Company: Careertorch Pvt. Ltd.
• Location: Work from home
• Salary: ₹15,000 - ₹25,000 per month
• Qualification: 12th Pass and above
• Experience: Freshers in Customer Support / TeleCaller
• Job Type: Full Time
• Job Highlights: Industry Type: B2B Sales; Languages: Hindi; Job Shift: 5 days working | Day Shift
• Job Benefits: PF, Medical Benefits

Job Description

Careertorch Pvt. Ltd. is hiring Customer Care Executives for a work-from-home position. In this role, you will be responsible for providing customers with information about products, services, and offers, taking customer calls, and handling outbound calling. You will also identify customer needs and resolve their queries. The salary for this position ranges from ₹15,000 to ₹25,000 per month, depending on the interview. This is a full-time role with 5 working days.

Responsibilities

• Provide customers with information about products, services, and offers.
• Handle inbound and outbound calls.
• Identify customer needs and resolve queries.
• Maintain accurate records of customer interactions.

Qualifications

• 12th Pass and above
• Freshers in Customer Support / TeleCaller

FAQs

1. Q: What is the eligibility criteria to apply for this Customer Care Executive job?
   A: To apply for this job, candidates should have qualifications of 12th Pass and above and be freshers in the field of Customer Support / TeleCaller.
2. Q: How much salary can I expect for this job role?
   A: The monthly salary for this role is ₹15,000 - ₹25,000, depending on the interview.
3. Q: How many working days are there for this Customer Care Executive job?
   A: This job requires 5 working days.
4. Q: Are there any charges applicable while applying or joining this Customer Care Executive job?
   A: No, there is no fee applicable for applying to this job, and there are no charges during employment with Careertorch Pvt. Ltd.
5. Q: Is it a work from home job?
   A: Yes, it’s a work from home job and can be done online.
6. Q: How many openings are there for this Customer Care Executive role?
   A: There are 20 immediate openings for Customer Care Executives at Careertorch Pvt. Ltd.
7. Q: What are the timings of this Customer Care Executive job?
   A: This Customer Care Executive job has Day Shift.