Customer Care Executive -101 Acres Real Estate & Infra Developers Pvt. Ltd.

101 Acres Real Estate & Infra Developers Pvt. Ltd.; Hyderabad; On-site; INR 6,75,000 - 9,00,000; Full time

Job summary

A leading real estate company in Hyderabad is seeking a Customer Care Executive. In this role, you will engage with clients, addressing queries and providing exceptional support. The ideal candidate has a 12th Pass qualification and proficiency in Telugu. This full-time position offers a salary range of ₹15,000 - ₹40,000 per month plus incentives.

Qualifications

• 0-6 months of experience in Customer Support or Telecalling is preferred.
• Strong verbal and written communication skills.
• Positive attitude with a customer-centric approach.

Responsibilities

• Handle inbound and outbound calls.
• Provide information about our services.
• Assist customers in resolving issues.
• Maintain accurate customer records.
• Collaboration with the sales team.

Skills

Proficiency in Telugu

Excellent communication skills

Problem-solving abilities

Customer-centric approach

Education

12th Pass and above

Job description

Job Overview

Job Title: Customer Care Executive

Company Name: 101 Acres Real Estate & Infra Developers Pvt. Ltd.

Location: LB Nagar, Hyderabad

Salary: ₹15,000 - ₹40,000 per month + Incentives

Employment Type: Full Time

Job Description: Are you a customer-focused individual with excellent communication skills? Join the dynamic team at 101 Acres Real Estate & Infra Developers Pvt. Ltd. as a Customer Care Executive. As a Customer Care Executive, you will be the key point of contact for our clients, providing exceptional customer support and ensuring their satisfaction.

Responsibilities

• Handle inbound and outbound calls to address customer queries and requests.
• Provide information about our real estate and infra development services.
• Assist customers in resolving issues and complaints promptly and professionally.
• Maintain accurate customer records and update the database.
• Collaborate with the sales team to identify and convert potential leads.
• Deliver outstanding customer service and build strong customer relationships.

Requirements

• 0-6 months of experience in Customer Support or Telecalling is preferred.
• 12th Pass and above educational qualification.
• Proficiency in Telugu language is essential for effective communication with clients.
• Excellent verbal and written communication skills.
• Strong problem-solving and interpersonal abilities.
• Customer-centric approach and a positive attitude.

FAQs

Q: What is the job location for the Customer Care Executive position?

A: The job location is LB Nagar, Hyderabad, providing you with a convenient work location.

Q: What is the salary range for this role?

A: The salary for the Customer Care Executive position ranges from ₹15,000 to ₹40,000 per month, along with attractive incentives.

Q: Is prior experience required for this role?

A: While prior experience of 0-6 months in Customer Support or Telecalling is preferred, we also welcome fresh candidates with exceptional communication skills to apply.

Q: Is this a full-time position?

A: Yes, this is a full-time position with a standard 6-day working week, on a day shift.

Q: Are there any specific educational qualifications required?

A: Candidates who have completed 12th Pass and above are eligible to apply for the Customer Care Executive position.

Q: Is this position open to all genders?

A: Yes, this position is open to all genders. We believe in promoting diversity and inclusivity in our workforce.

Q: What are the job highlights for this position?

A: The Customer Care Executive position falls under the industry type of B2B Sales, and proficiency in Telugu language is essential.