Customer Care Executive

Woodrock Infotech Private Limited; Dehradun; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A technology solutions provider in Dehradun is seeking a Customer Care Executive to handle customer queries and issues through calls or chat. Candidates should have 6 months to 1 year of experience in customer service and possess excellent communication skills. This full-time role involves rotational shifts and offers competitive salary along with performance incentives.

Benefits

Competitive salary and performance incentives

Supportive work environment

Learning & growth opportunities

Qualifications

• Minimum 6 months to 1 year of experience in customer service / BPO.
• Willingness to work in rotational and night shifts.

Responsibilities

• Respond to customer queries via calls or chat.
• Resolve issues with clarity, patience, and professionalism.
• Ensure timely follow-up and resolution of issues.

Skills

Excellent verbal and written communication skills

Problem-solving skills

Education

H.S. & Graduate

Job description

Woodrock Infotech Private Limited is hiring for the Dehradun location.

Both freshers and experienced candidates are welcome.

Position - Customer Care Executive (CCE)

Language required: English

Shifts - Rotational shift. Qualification - H.S. & Graduate can Apply.

Experience - 6 months - 1 year

Job type - Full-time

Location - Doon IT Park, 3rd floor, Plot no. 41, Sahastradhara road.

Are you passionate about helping customers and solving problems? We are looking for a Customer Care Executive with strong communication skills and a commitment to delivering excellent service.

Key Responsibilities:

• Respond to customer queries via calls or chat.
• Resolving issues with clarity, patience, and professionalism.
• Ensure timely follow-up and resolution of issues.

Requirements:

• Minimum 6 months to 1 year of experience in customer service / BPO
• Excellent verbal and written communication skills
• Willingness to work in rotational and night shifts

What we offer:

• Competitive salary and performance incentives
• Supportive work environment
• Learning & growth opportunities

Interested candidates, please share your CV on WhatsApp at 9259486351.