Customer Care Executive

Savvy Search Asia; Coimbatore District; On-site; INR 3,00,000 - 5,00,000; Full time

Job summary

A renowned company in the towel industry is seeking a Customer Care Executive in Coimbatore. The successful candidate will manage customer inquiries, provide product information, and resolve complaints. Strong communication skills and experience in customer service are essential. This role offers a competitive salary and opportunities for growth within a dynamic team.

Benefits

Competitive salary

Growth opportunities in a dynamic team

Qualifications

• 2 to 5 years of experience in customer service or related field.
• Excellent verbal and written communication in English.
• Strong problem-solving and decision-making abilities.
• Ability to multitask in a fast-paced environment.
• Positive attitude and willingness to learn.

Responsibilities

• Handle customer inquiries and provide product information.
• Resolve complaints and build lasting relationships with customers.
• Communicate effectively to ensure a high standard of customer service.
• Collaborate with teams to improve customer experience and product knowledge.

Skills

CRM

English Communication

Customer Service

MS Office

Job description

Overview

Job Title: Customer Care Executive
Location: Coimbatore

About the Employer:
A renowned company in the towel industry, known for delivering exceptional quality products and outstanding customer service.

Scope of the Job:
As a Customer Care Executive, you will handle customer inquiries, provide product information, resolve complaints, and build lasting relationships with customers. This role offers opportunities for growth and requires excellent communication and problem-solving skills.

Responsibilities

• Handle customer inquiries and provide product information.
• Resolve complaints and build lasting relationships with customers.
• Communicate effectively to ensure a high standard of customer service.
• Collaborate with teams to improve customer experience and product knowledge.

Qualifications

• 2 to 5 years of experience in customer service or related field
• Excellent verbal and written communication in English
• Strong problem-solving and decision-making abilities
• Proficiency in CRM software and MS Office
• Ability to multitask in a fast-paced environment
• Positive attitude and willingness to learn

Employee Benefits

• Competitive salary with growth opportunities in a dynamic team.

Interested candidates should apply online using the APPLY button. For further details, contact Sangeetha at [e-mail] or call 9345875672.

Required Skills

• CRM
• Salary/Decision-Making
• MS Office
• Software
• Customer Service
• English Communication