CTL-DS Last Mile, EDSP - CTL

Amazon; Lucknow; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Amazon is seeking a Channel Team Lead for its Delivery center in Lucknow. You will be responsible for I H S operations at DCs and DSP management, and will support the DC manager with performance management and execution of the operational plan.

You will identify and onboard IH S stores, manage channel partners, and drive growth and efficiency through field visits, training, and reporting. Lead a multi-layer team and ensure delivery excellence across the network.

Qualifications

• Bachelor's degree is required.
• MBA or Master's degree preferred.
• Experience in channel partner or retail store management.
• Strong communication and leadership skills.

Responsibilities

• Identify and onboard IH S stores in the assigned territory.
• Manage and grow channel partners/stores' business with Amazon.
• Perform field visits to stores on a daily/weekly/monthly basis.
• Deliver training and coaching on processes, products, and SOPs.
• Publish routine reports on store performance and provide data-driven recommendations.
• Build and manage a multi-layer team and drive performance through coaching.

Skills

Account management

Team leadership

Field visits

Training

Reporting

Stakeholder management

Education

Bachelor's degree

MBA or Master's degree

Job description

DescriptionAt Amazon, we're working to be the most customer- eccentric company on earth. To get there, we need exceptionally talented, bright, and self driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers

DescriptionAt Amazon, we're working to be the most customer- eccentric company on earth. To get there, we need exceptionally talented, bright, and self driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers
We're seeking a Channel Team lead for our Delivery center. In this role you will be responsible for I H S operations at our DCs & DSP mangement. and support the DC manager in performance management and driving the operational plan 7 deliver defined above goal performance
Title: Channel Team Lead
Location: Lucknow
Key job responsibilities

• Job Description
• Account Identification & Acquisition: Market mapping and Identification of potential retail stores for time bound Acquisition, induction and onboarding of new accounts (I.H.S stores) in the assigned territory.
• Account Management: Managing and driving the growth of the Channel partners/stores’ business with Amazon. Build and execute on a strategic account plan that delivers on key business opportunities for the stores and Amazon.
• Field Visits: Visiting targeted number of stores on a daily/weekly/monthly basis.
• Training: Deliver training & coaching of Amazon processes, products, operating model and SOPs.
• Work on the ground to enable network with new product launches and partner with the operations and other teams.
• Reporting: Maintaining & publishing routine reporting on the stores current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory.
• Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets.
• Set proper expectations, provide clear status communications, and manage relationships with the acquired/assigned stores for a mutual growth.
• Work with Stores/channel partners to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency.
• Enhance Engagement with accounts to improve business and increase retention.
• Drive stores against goals (Volume, FTR and other key metrics).
• Handling day to day operational escalations and be available to round the clock to manage the issues.
• Internal/External Stake holder management.
• Support station operations and/or customer deliveries.
  

Basic Qualifications

• Bachelor's degree

Preferred Qualifications

• MBA, or Master's degree

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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Job ID: A10463477