CSB Bank Looking for Lead End User Support – North (Location : New Delhi) at Delhi, Delhi

CSB Bank; New Delhi; On-site; INR 12,00,000 - 17,00,000; Full time

Job summary

A leading bank in India is looking for a Lead End User Support professional with 12 to 15 years of experience. The role involves coordinating patch management, monitoring applications, and addressing vulnerabilities. Candidates should have a B.Sc. or B.Tech/BE degree and expertise in troubleshooting, OS migration, and patch management. This position is based in New Delhi.

Qualifications

• 12 – 15 years of experience in IT support.
• Minimum qualifications include B.Sc. or B.Tech/BE.
• Certification in relevant fields is mandatory.

Responsibilities

• Coordinate with desktop support for patch management.
• Monitor and uninstall unwanted applications.
• Track licensed applications and renew subscriptions.
• Follow up on vulnerabilities reported by security advisories.
• Upgrade outdated applications.

Skills

Troubleshooting

OS Migration

Patch Management

Education

B.Sc.

B.Tech/BE

Job description

Lead End User Support – North (Location …MFT9208

Technology Solutions GroupNorthern Zonal Office

Required Experience

12 – 15 Years

Posted On

01 May 2023

Basic Section

No. Of Openings

2

Grade

NA1

Designation

Others

Closing Date

15 Oct 2023

Organisational

Organisation

CSB Bank

Organization Unit

Retail & SME (Business And Risk), Operations & IT

Sub Org Unit 1

Technology Solutions Group

Sub Org Unit 2

Others

Sub Org Unit 3

Others

Sub Org Unit 4

Others

Sub Org Unit 5

Others

Sub Org Unit 6

Others

Branch/Department Code

950

Branch/Department Name

Head Office

Country

India

Geographic Zone

North

State

Delhi

City

Delhi

Worksite

Northern Zonal Office

Worksite Code

913

Skills

Skill

TROUBLESHOOTING

OS MIGRATION

PATCH MANAGEMENT

Minimum Qualification

BSC

B.TECH/BE

CERTIFICATION

No data available

Working Language

No data available

Job Description

Follow up with desktop support team for coordinating patch updation, build version upgrade, OS migration etc.

Follow up with desktop support team for Monitoring whitelisted applications in the bank and to uninstall unwanted applications.

Tracking licenced applications, timely renewal of subscriptions etc and maintain repository of the same.

Regular follow up of vulnerabilities reported security advisory CERT-IN/OEM.

Version upgrade of outdated applications.

Responsibility for troubleshooting desktop level dependencies of various applications.

Adapt to recent technologies and implement the same in Bank’s environment.