CRH | Pune

PeopleStrong; Haryana; On-site; INR 900,000 - 1,300,000; Full time

Job summary

HDFC Bank invites applications for a Sales/Channel Partner Management role within Branch Banking in India. The candidate will drive business in the assigned region, nurture channel partner relations, and supervise a team to ensure smooth execution of sales processes and policy compliance.

The role emphasizes achieving premium/revenue targets, relationship management, and effective channel governance within an open architecture context.

Qualifications

• Drive business and achieve targets through allocated region/area.
• Nurture and maintain the relationship with the channel partner for the incremental development of the business and help/supervise them for the smooth function of the business process flow.
• Manage a team of Sales Managers to maintain the proper process of doing valued business for the organisation.

Responsibilities

• Interact with channel partners and Circle Heads to map decision makers and build review mechanisms.
• Aggressively drive RnR activities and ensure smooth sales and service processes.
• Manage relationship with bank customers and knowledge of insurance product ranges.

Skills

Sales

Insurance

Bancassurance

Relationship building

Channel partner management

Education

Under Graduate

Job description

DEPARTMENT-2 HDFC - Branch Banking

Country India

Skills

Skill

Sales Insurance Life Insurance Bancassurance attrition control Relationship building

Under Graduate

CERTIFICATION

Job Description

Job Purpose

Drive business and achieve targets through allocated region/area. Nurture and maintain the relationship with the channel partner for the incremental development of the business contributing by the relation and help/supervise them for the smooth function of the business process flow. Manage a team of Sales Managers to maintain the proper process of doing valued business for the organisation.

Job Context

Job Context: Drive business and achieve targets through allocated region/area. Nurture and maintain the relationship with the channel partner for the incremental development of the business contributing by the relation and help/supervise them for the smooth function of the business process flow. Manage a team of Sales Managers to maintain the proper process of doing valued business for the organisation.

Job Challenges

High dependency on HDFC Bank relationships in Open Architecture scenario, where they may have their own priorities so alignment is the key. Balancing between the process requirement and expectations of the Channel partners

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

KRA1

Ensure achievement of Targets (Premium & Revenue) in order to contribute in overall growth of the company 1. Continuous interaction ( as per RH / ZH's defined grid ) with the channel partners/Circle Heads of the Zone
2. Mapping all the key decision makers & build review mechanism per mapping basis decided Intervals
3. Aggressively downloading all the RnR activities to be run by BSLI
4. Innovative ways to download the R&R acti

KRA2

Ensure smooth function of the sales and other processes in order to maximise business potential. 1. Communicating any product changes, process change or change in any rules and regulations (internal / IRDA) with the help of different training module.
2. Supporting in the actual sales and service aspects including sales calls, issuance and complaint handling

KRA3

Relation Ship Management: Open Architecture 1. To Handle Bank customers requirements with the best services and products ranges
2. To be equipped with insurance and Bank Products knowledge
3. To manage the relationship at all the levels to have the desire out-puts.

KRA4

Drive effective channel management 1. Work with the channel partner to effectively use R&R programs to drive desired behaviours
2. Ensure efficient use of spent on Channel Partners which helps in achieving the end objective.
3. Ensure achievement of desired levels of
? People Retention:10%
? Activisation of Teams:20%
? FYP ISSUED:50%
? NOPs:10%
? Product Mix: 10% (20%,Trad 50%: ULIP 40%: Protection 10%Monthly)
4. 15% Business More than TATA Provide inputs for new products & Sales Pitch, basis an in-depth understanding of Channel needs
5. Identify training needs for the in-house and channel partner teams
6. Position gaps / Vacancy to be filled within a TAT of T+15 Days
7. Identify innovative methods working with the relationship to enhance penetration of the database

KRA5

Ensure the right method of business acquisition in order get the profitable mix for the organisation 1. Scrutinise the business on regular basis
2. Maintain quality checks. Monitor Customer Complaints and adhere to defined resolution TATs - T + 72 Hrs
3. Take necessary documented actions against defaulting employees on quality / conduct parameters

KRA6

Persistency 1. Regular MIS flow and Communication with Channel Partners on T-30 Basis ( T Being the renewal date )
2. Resolve queries as and when required to ensure that renewal takes place on time
3. Fortnightly renewal status review mechanism to be followed internally

KRA7

Building new business opportunities within the allocated area/relationships in order to maximise the productivity / Top Line 1. Identify innovative methods working with the relationship to enhance penetration of the database
2. SM Review Mechanism to have 40% Activation with 2 Case / Active @ 50K ATS to be focused
3. Ensure Product Mix - Trad 50% : ULIP 40% : Term 10%
4. 15% Business More than TATA Provide inputs for new products & Sales Pitch, basis an in-depth understanding of Channel needs
5. Identify training needs for the in-house and channel partner team