Crescendo Worldwide Looking for Desktop Support Engineer / Technical Support Engineer at Pune, [...]

Crescendo Worldwide; Pune District; On-site; INR 6,75,000 - 9,00,000; Full time

Job summary

A technology solutions provider in Pune is seeking a Desktop Support Engineer to assist with hardware and software issues. This full-time role requires 2+ years of experience in desktop support and proficiency in troubleshooting. Key responsibilities include responding to support requests, installing hardware/software, and providing training. The ideal candidate has strong problem-solving skills and good communication abilities, and will work on-site. The position offers a salary starting from ₹20,000 per month, along with benefits like health insurance and a provident fund.

Benefits

Health insurance

Provident Fund

Qualifications

• Proven work experience as a desktop support engineer or support technician.
• Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
• Ability to solve complex hardware and software issues.

Responsibilities

• Assist with hardware installations, software upgrades, and IT-related issues.
• Respond to employee’s support requests and troubleshoot issues.
• Advise on upgrades and provide training in computer operations.

Skills

Problem-solving

Interpersonal skills

Troubleshooting

Education

Bachelor’s degree in computer science or information technology

Tools

Operating systems

Remote connection systems

Job description

Crescendo worldwide is hiring for Desktop Support Engineer / Technical Support Engineer.

Experience: 2 years – 8 years

Location: Baner, Pune (On-site)

Immediate Joining Preferred.

Key Responsibilities-

We are looking to hire a skilled desktop support engineer to assist our teams with computer hardware and software issues. You will be required to work on-site and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues.

To ensure success as a desktop support engineer, you should have extensive knowledge systems, good problem-solving skills, and high-level interpersonal skills.

• Responding to employee’s support requests.
• Contacting clients to find out the nature of the problem.
• Troubleshooting hardware and software issues.
• Installing and maintaining hardware and computer peripherals.
• Installing and upgrading operating systems and computer software.
• Troubleshooting networking and connection issues.
• Advising on software or hardware upgrades.
• Providing basic training in computer operation and management.
• Completing job reports and ordering supplies.

Specification-

• Bachelor’s degree in computer science or information technology.
• Proven work experience as a desktop support engineer or support technician.
• Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
• Knowledge of popular operating systems, software applications, and remote connection systems.
• Ability to solve complex hardware and software issues.
• Ability to travel and work after hours when necessary.
• Excellent interpersonal skills.
• Good written and verbal communication skills.

Job Type: Full-time

Salary: From ₹20,000.00 per month

Benefits

• Health insurance
• Provident Fund

Experience and Education

• Desktop Support/ Technical Support: 2 years (Preferred)
• Total work: 2 years (Preferred)

Contact the employer at [phone] for more information. Expected Start Date: 13/02/2023