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Citi is seeking a seasoned professional for a CPSO role in Mumbai/India with 6–9 years in banking. You will support risk mitigation, coordinate with regional stakeholders, and drive best practices across credit processes.
You will contribute to adoption of digital platforms, ensure on-time project delivery, and mentor teams, while aligning with Citi's control environment and regulatory expectations.
Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You'll also have the chance to give back and make a positive impact where we live and work through volunteerism.
CPSO team comprises senior Banking and Credit Risk SMEs along with specialized staff with a broad mandate spanning all of credit monitoring, portfolio management, collateral management, transaction management, credit risk middle office, quality assurance, issues management and regulatory issue remediation. The team's objective is to ensure exceptional outcomes for Citi's clients while sustaining industry leading safety and soundness as regards credit risk management by the first line of defense.
Effective Issue Resolution & Risk Mitigation by providing testing support to resolve MRAs/CAPs (Corrective Action Plans) and SIIs (Self-Identified Issues) across Institutional Credit Management (ICM)
Support Portfolio Manager and Assistant Portfolio Manager in Partnership and Continuous engagement with applicable regional and industry stakeholders in ICM, CB, CCB, Wealth and Risk for effective Issue resolution and Risk Mitigation
Implementation of best practices inline with established guidelines to drive operational consistency across Business Units
Ensure on-time adoption and continued improvement of the Credit Risk Process Digitalization platforms in partnership with ICM Product Development, Technology, and end users across all LoBs.
Ensure timely completion of projects within the CPSO book of work.
Following established governance mechanisms / controls to prevent recurrence of issues
Identify scope to leverage new age tools (AI/ML) to optimize processes across the ICM organization
Ensure ongoing and timely feedback and coaching of Associates and Senior Analysts to sustain a strong credit culture and an unwavering commitment to excellence in analysis and execution
Actively participate in Learning, Development and Training opportunities including instructor led courses
Support CPSE VoE Engagement, Belonging (DEI), and Leadership scores
Travel (less than 10%)
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Product Management and Development
Product Strategy and Planning
Full time
Please see the requirements listed above.
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