Credit Controller

NAVTOR; Navi Mumbai; On-site; INR 700,000 - 1,000,000; Full time

Benefits offered by this job

Engaging team environment

Global exposure

Growth opportunities

International career development

Job summary

NAVTOR is seeking a Credit Controller for its India Office to support an international finance team in debt collection and AR management. The role focuses on monitoring overdue payments, resolving invoicing issues, and performing data-driven analyses to inform collection strategies.

The candidate will engage with customers to secure timely payments, develop repayment plans, and maintain detailed records and KPI dashboards. Strong English communication and analytical skills are essential.

Qualifications

• Bachelor’s degree in business, accounting, finance, or related field.
• 5-10 years of experience in managing global collections and accounts receivable portfolios.
• Working knowledge of MS Office and databases.
• Analytical and problem-solving skills.
• Excellent communication and negotiation skills.
• Ability to work independently.
• Strong attention to detail and accuracy.
• Ability to work in a fast-paced environment.
• Fluent in English, both verbal and written; knowledge of additional languages a plus.

Responsibilities

• Monitor and analyze accounts receivable, identifying overdue payments and high-risk accounts.
• Maintain contact with customers to help them make timely payments.
• Resolve customer issues and complaints concerning invoicing.
• Perform data-driven analysis on payment patterns and ageing reports to inform collection strategy.
• Develop repayment plans and work with internal teams to resolve disputes.
• Evaluating a customer’s financial health and repayment capabilities.
• Report on collection activity and accounts receivable status.
• Maintain detailed account records, dashboards, and KPI reports.
• Support management with ad hoc financial and collections analyses.

Skills

Communication skills

Negotiation

Analytical thinking

Problem solving

Independent work

Attention to detail

Fast-paced environment

English fluency

Education

Bachelor’s degree

Tools

MS Office

Databases

Power BI

Excel

Job description

NAVTOR experiences a significant organic growth over the last three years after the acquisition by Accel-KKR in 2020. Over the last three years NAVTOR has completed three acquisitions with the latest one completed in June 2024. NAVTOR is also actively participating in national and international research and innovation programs, such as Horizon Europe and Green Platform, to continuously develop solutions that contribute to greener and more sustainable shipping. Recognized as a key innovator in the maritime sector, NAVTOR has received grants from the Norwegian Research Council and the European Union. We are eager to strengthen the team and offer an interesting, challenging job opportunity to the right candidate. We are looking for a pro-active, dedicated person to join our Finance Department in India, but with global exposure.

Brief Description

We are looking for a Credit Controller, located in India Office. As a Credit Controller at NAVTOR, you will join an international team of highly talented and motivated people, supporting them in debt collection. Our team in Egersund consists of 10 people who work in different areas within Finance and collaborate with ~40 Finance colleagues in our offices around the world.

Job Overview, Roles & Key Responsibilities

• Monitor and analyze accounts receivable, identifying overdue payments and high-risk accounts
• Maintain contact with customers to help them make timely payments
• Resolve customer issues and complaints concerning invoicing
• Perform data-driven analysis on payment patterns and ageing reports to inform collection strategy
• Develop repayment plans and work with internal teams to resolve disputes
• Evaluating a customer’s financial health and repayment capabilities
• Report on collection activity and accounts receivable status
• Maintain detailed account records, dashboards, and KPI reports
• Support management with ad hoc financial and collections analyses

Qualifications

• Bachelor’s degree in business, accounting, finance, or related field
• 5-10 years of experience in managing global collections and accounts receivable portfolios, preferably within an international bank, multinational corporation, or shared services environment.
• Working knowledge of MS Office and databases
• Analytical and problem-solving skills
• Excellent communication and negotiation skills
• Ability to work independently.
• Strong attention to detail and accuracy
• Ability to work in a fast-paced environment
• Fluent in English, both verbal and written. Knowledge of any additional language Chinese/ Japanese is a plus.

Desired Skills:

• Strong proficiency in Excel (pivot tables, formulas, data analysis) and AR reporting tools
• Experience with data visualization (Power BI / Power automate / Excel)
• Analytical mindset with the ability to identify trends, risks, and actionable insights

We can offer

• A chance to join an engaging team of brilliant people with in-depth software expertise and industry experience
• An opportunity to make an impact on the maritime industry
• A workplace where you can grow, develop and build an international career
• Social arrangements and an engaging working environment